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12.Troubleshooting & FAQs
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Q12: Why is my Display not showing
sharp text, and is displaying
jagged characters?
Ans.: Your LCD monitor works best at
its native resolution of 2560 x
1440 @ 60 Hz. For best display,
please use this resolution.
Q13: How to unlock/lock my hot key?
Ans.: To lock the OSD, press and
hold the
button while the
monitor is off and then press
button to turn the monitor on.
To un-lock the OSD, press and
hold the
button while the
monitor is off and then press
button to turn the monitor on.
Q14: Where can I find Important
Information manual mentioned
in EDFU?
Ans.: Important Information manual
can be download on the Philips
website support page.
Q15: Why I cannot automatically
switch to the connected input
source after daisy chain over
USB-C?
Ans.: It’s because your primary monitor
connects to more than one input
source at the same time. When
you use the primary monitor to
the notebook with USB-C, and
also daisy chain to the secondary
monitor.
Once the notebook goes into
standby mode, if you want to
show the content from HDMI or
DisplayPort, please press
to
change the signal input source.
