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8.Troubleshooting & FAQs

tab. Under the setting tab, in box 
labelled 'desktop area', move the 
sidebar to 1920 x 1080 pixels.

•  Open 'Advanced Properties' and 

set the Refresh Rate to 60 Hz, then 
click OK. 

•  Restart your computer and repeat 

step 2 and 3 to verify that your PC is 
set at 1920 x 1080 @ 60 Hz. 

•  Shut down your computer, 

disconnect your old monitor and 
reconnect your Philips LCD monitor. 

•  Turn on your monitor and then turn 

on your PC.

Q2: 

 What is the recommended 
refresh rate for LCD monitor?

Ans.:   Recommended refresh rate in 

LCD monitors is 60 Hz, In case of 
any disturbance on screen, you 
can set it up to 75 Hz to see if 
that removes the disturbance. 

Q3: 

 What are the .inf and .icm files 
on the CD-ROM? How do I install 
the drivers (.inf and .icm)?

Ans.:   These are the driver files for your 

monitor. Follow the instructions 
in your user manual to install the 
drivers. Your computer may ask 
you for monitor drivers (.inf and 
.icm files) or a driver disk when 
you first install your monitor. 
Follow the instructions to 
insert the companion CD-ROM 
included in this package. Monitor 
drivers (.inf and .icm files) will be 
installed automatically.

Q4: 

 How do I adjust the resolution?

Ans.:   Your video card/graphic driver 

and monitor together determine 
the available resolutions. You 
can select the desired resolution 
under Windows® Control Panel 
with the "Display properties".

Q5: 

 What if I get lost when I am 
making monitor adjustments via 
OSD?

Ans.:   Simply press the OK button, then 

select 'Reset' to recall all of the 
original factory settings.

Q6: 

 Is the LCD screen resistant to 
scratches?

Ans.:   In general it is recommended 

that the panel surface is not 
subjected to excessive shocks 
and is protected from sharp or 
blunt objects. When handling the 
monitor, make sure that there is 
no pressure or force applied to 
the panel surface side. This may 
affect your warranty conditions.

Q7: 

 How should I clean the LCD 
surface?

Ans.:   For normal cleaning, use a clean, 

soft cloth. For extensive cleaning, 
please use isopropyl alcohol. Do 
not use other solvents such as 
ethyl alcohol, ethanol, acetone, 
hexane, etc. 

Q8:    Can I change the color setting of 

my monitor?

Ans.:   Yes, you can change your color 

setting through OSD control as 
the following procedures,

•  Press "OK" to show the OSD (On 

Screen Display) menu

•  Press "Down Arrow" to select the 

option "Color" then press "OK" to 
enter color setting, there are three 
settings as below.
1.  Color Temperature: The settings 

are Native, 5000K, 6500K, 
7500K, 8200K, 9300K and 
11500K. With settings in the 
5000K range the panel appears 
"warm, with a red-white 
color tone", while a 11500K 

Содержание Brillance 271B8QJEB/00

Страница 1: ...www philips com welcome Brilliance 271B8 EN User manual 1 Customer care and warranty 19 Troubleshooting FAQs 23 ...

Страница 2: ...he monitor 7 2 3 Remove the Base Assembly for VESA Mounting 10 3 Image Optimization 11 3 1 SmartImage 11 3 2 SmartContrast 12 4 Adaptive Sync 13 5 Technical Specifications 14 5 1 Resolution Preset Modes 17 6 Power Management 18 7 Customer care and warranty 19 7 1 Philips Flat Panel Monitors Pixel Defect Policy 19 7 2 Customer Care Warranty 22 8 Troubleshooting FAQs 23 8 1 Troubleshooting 23 8 2 Ge...

Страница 3: ...y result in discoloration and damage to the monitor Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor s electronics Do not block the ventilation holes on the cabinet When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detaching the power cable or DC power cord wait for 6 seconds before ...

Страница 4: ...u are not going to use it for an extensive period of time Unplug the monitor if you need to clean it with a slightly damp cloth The screen may be wiped with a dry cloth when the power is off However never use organic solvent such as alcohol or ammonia based liquids to clean your monitor To avoid the risk of shock or permanent damage to the set do not expose the monitor to dust rain water or excess...

Страница 5: ...e your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following subsections describe notational conventions used in this document Notes Cautions and Warnings Throughout this guide...

Страница 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Страница 7: ...istered trademarks of Koninklijke Philips N V used under license Contents Monitor drivers User s Manual User s Manual www philips com welcome 使用产品前请阅读使用说明 保留备用 Monitor 271B8 Register your product and get support at www philips com welcome Quick Start VGA HDMI DVI Audio cable Power cable USB DP Different according to region Install the base 1 Place the monitor face down on a smooth surface Pay atte...

Страница 8: ...tor on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete Warning USB 2 4Ghz wireless devices such as wireless mouse keyboard and headphones maybe have interference by the high speed signal of USB 3 0 devices which may result in a decreased efficiency of...

Страница 9: ...ie Game Economy LowBlue Mode Off Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips LCD monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below Basic and simple instruction on the con...

Страница 10: ...on English Deutsch Español Ελληνική Français Italiano Maryar Nederlands Português Português do Brasil Polski Русский Svenska Suomi Türkçe Čeština Українська 简体中文 繁體中文 日本語 한국어 Color Temperature sRGB User Define VGA DVI DisplayPort SmartResponse SmartContrast Gamma Over Scan Pixel Orbiting H Position HDMI 1 4 Stand Alone Wide Screen 4 3 0 100 0 100 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s On Off Y...

Страница 11: ...920 1080 60 Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt 30 5 Swivel 175 175 Height adjustment 150mm Pivot 90 0 90 0 Warning To avoid potential screen damage such as panel peeling ensure that the monitor does not tilt downward by more than 5 degrees Do not press the screen while adjusting the angl...

Страница 12: ...en Then lift the monitor stand 3 While keeping the release button pressed tilt the base and slide it out Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface VESA Mounting Screw M4 Always contact manufacturer for wall mount installation 100mm 100mm 5 0 90 Display design may differ from those illustrated Warning To avoid potential screen damage such as panel peeling ensure th...

Страница 13: ...eing displayed all in real time with the press of a single button How to enable SmartImage 1 Press to launch the SmartImage on screen display 2 Keep pressing to toggle among EasyRead Office Photo Movie Game Economy LowBlue Mode Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation There are multiple selections EasyRead Office Photo...

Страница 14: ...e technology to reduce harmful shortwave blue light Off No optimization by SmartImage Note Philips LowBlue mode mode 2 compliance with TUV Low Blue Light certification you can have this mode by simply press the hotkey then press to select LowBlue Mode see above SmartImage selection steps 3 2 SmartContrast What is it Unique technology that dynamically analyzes displayed content and automatically op...

Страница 15: ...rames per second are reduced with v sync too AMD Adaptive Sync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300 Ser...

Страница 16: ...P Horizontal Frequency 30 kHz 83 kHz Analog 30 kHz 85 kHz HDMI DP Adaptive Sync for HDMI Adaptive Sync for DP sRGB YES LowBlue Mode YES Adaptive Sync YES Connectivity Signal Input Output VGA Analog DVI Digital HDMI 1 4 Digital DisplayPort 1 2 USB USB 3 0 2 includes 1 fast charger USB 2 0 2 Input Signal Separate Sync Sync on Green Audio In Out PC audio in headphone out Convenience Built in speaker ...

Страница 17: ... hr typ 88 40 BTU hr typ 88 74 BTU hr typ Sleep Standby mode 1 71 BTU hr 1 71 BTU hr 1 71 BTU hr Off mode 1 02 BTU hr 1 02 BTU hr 1 02 BTU hr Off mode AC switch 0 BTU hr 0 BTU hr 0 BTU hr On Mode ECO mode 11 5W typ Power LED indicator On mode White Standby Sleep mode White blinking Power Supply Built in 100 240V AC 50 60Hz Dimensions Product with stand WxHxD 625 x 530 x 224 mm Product without stan...

Страница 18: ... to 1060hPa Environmental and energy ROHS YES Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Cabinet Color Black Black Finish Texture Note 1 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 2 Smart response time is the optimum value from either GtG or GtG BW tests ...

Страница 19: ... 66 67 37 86 640 x 480 72 81 37 50 640 x 480 75 00 37 88 800 x 600 60 32 46 88 800 x 600 75 00 48 36 1024 x 768 60 00 60 02 1024 x 768 75 03 44 77 1280 x 720 59 86 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 70 64 1440 x 900 74 98 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 Note Please notice that your display works best at native resolution of 1920 x 1080 60Hz For b...

Страница 20: ...ble shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 25 90 W typ 57 W max White Sleep Standby mode OFF No No 0 5W typ White blink Off mode AC switch OFF 0W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 1920 1080 Contra...

Страница 21: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Страница 22: ... in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables Three adjacent lit sub pixels one white pixel Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots Black Dot Defects Black dot defects appear as pixels or sub pixels t...

Страница 23: ...otal bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 or 2 adjacent sub pixel defects 1 dot defe...

Страница 24: ...pair and return service however the user will be responsible for all costs accrued If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer ...

Страница 25: ...tart Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any tro...

Страница 26: ...n may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining do...

Страница 27: ...card graphic driver and monitor together determine the available resolutions You can select the desired resolution under Windows Control Panel with the Display properties Q5 What if I get lost when I am making monitor adjustments via OSD Ans Simply press the OK button then select Reset to recall all of the original factory settings Q6 Is the LCD screen resistant to scratches Ans In general it is r...

Страница 28: ...mage or Ghost Image in LCD panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burned in or atter imaging or ghost imaging will disappear gradually over a period of time after the pow...

Страница 29: ...27 8 Troubleshooting FAQs Q14 Where can I find Important Information manual mentioned in EDFU Ans Important Information manual can be download on the Philips website support page ...

Страница 30: ... behalf of Top Victory Investments Ltd or one of its affiliates Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V used under license Specifications are subject to change without notice Version M8271BE1T ...

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