22
EN
8 Troubleshooting
Warning
•
Never remove the casing of this unit.
To keep the warranty valid, never
try to repair the unit yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page (www.
philips.com/support). When you contact Philips,
make sure that the device is nearby and the
model number and serial number are available.
No power
•
Make sure that the AC power cord of
the device is connected properly.
•
Make sure that there is power at the AC
outlet.
•
As a power-saving feature, the system
switches to standby mode automatically
15 minutes after track playback reaches the
end and no control is operated.
No sound or poor sound
•
Adjust the volume.
No response from the unit
•
Switch to AUDIO IN source, then hold
for more than 8 seconds to restore
the default settings of the unit.
•
Disconnect and reconnect the AC power
plug, then turn on the unit again.
Some buttons on the unit do not work or the
unit is not working as usual.
•
You may have activated demo mode
by accident. In this case, hold
for
15 seconds when the unit is switched
on until ‘T-OFF‘ is shown. If the issue
remains, unplug the power cable, press
and hold and then plug in the power
cable again. Continue to hold the button
for 15 seconds until all indicators flash to
exit demo mode. Then you can power
on and operate the unit as usual.
Remote control does not work
•
Before you press any function button,
first select the correct source with the
remote control instead of the main unit.
•
Reduce the distance between the remote
control and the unit.
•
Insert the battery with its polarities (+/–
signs) aligned as indicated.
•
Replace the battery.
•
Aim the remote control directly at the
sensor on the front of the unit.
No disc detected
•
Insert a disc.
•
Make sure that the disc is inserted with the
printed side facing right.
•
Wait until the moisture condensation at
the lens has cleared.
•
Replace or clean the disc.
•
Use a finalized CD or correct format disc.
Cannot display some files in USB device
•
The number of folders or files in the
USB device has exceeded a certain limit.
This phenomenon is not a malfunction.
•
The formats of these files are not
supported.
USB device not supported
•
The USB device is incompatible
with the unit. Try another one.
Poor radio reception
•
Increase the distance between the unit
and your TV or other radiation sources.
•
Connect and fully extend the supplied
antenna.
Music playback is unavailable on this unit even
after successful Bluetooth connection.
•
The device cannot be used to play
music through this unit wirelessly.
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