14
EN
5 Troubleshooting
Caution
•
Risk of electric shock. Never remove the casing of the player.
To keep the warranty valid, never try to repair the player yourself.
If you have problems using this player, check the following points before you
request service. If you still have a problem, register your player and get support at
www.philips.com/support.
If you contact Philips, you will be asked for the model and serial number of this player.
The model number and serial number are on the back of this player. Write the numbers
here:
Model No. __________________________
Serial No. ___________________________
Main unit
The buttons on this player do not work.
•
Disconnect this player from the power supply for a few minutes, and then
reconnect.
Picture
No picture.
•
Make sure that the TV is switched to the correct source input for this player.
No picture on HDMI connection.PP
•
Make sure that the HDMI cable is not faulty. If it is faulty, replace with a new HDMI
cable.
•
On the remote control, press and then press “731” (numeric buttons) to
recover picture display. Or wait for 10 seconds for auto recovery.
•
If this player is connected to an unauthorized display device with an HDMI cable,
the audio and video signals may not be output.
The disc does not play high-definition video.
•
Make sure that the disc contains high-definition video.
Sound
No audio output from the TV.
•
Make sure that the TV is switched to the correct source input for this player.
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Содержание BDP1301
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