Troubleshooting
Horizontal/Vertical
Lines
Screen has one or
more lines
●
Perform the LCD Monitor reset
●
Auto adjust image through Menu -> Image
Setting -> Auto Adjust
●
Adjust Phase and Clock controls via OSD
●
Check for bent or broken pins in the video
cable connector
Note: When operating in DVI mode, the
Pixel Clock and Phase adjustments are
not available.
Sync Problems
Screen is
scrambled or
appears torn
●
Perform the LCD Monitor reset
●
Push Auto Adjust button
●
Adjust Phase and Clock controls via OSD
●
Check for bent or broken pins
●
Boot up in the "safe mode"
LCD Scratched
Screen has
scratches or
smudges
●
Turn the LCD Monitor off and clean the
screen
Safety Related
Issues
Visible signs of
smoke or sparks
●
Do not perform any troubleshooting steps
●
The LCD Monitor needs to be replaced
Intermittent Problems The LCD Monitor
malfunctions on &
off
●
Ensure the LCD Monitor is in proper video
mode
●
Ensure video cable connection between
computer and the LCD Monitor is secured
●
Perform the LCD Monitor factory reset (via
Menu -> Factory Reset -> All Settings)
●
Perform the LCD Monitor self-test feature
check to determine if the intermittent problem
occurs in self-test mode
Audio Problems
file:///D|/My%20Documents/dfu/BDL_27/english/420wn6/SAFETY/saf_troub.htm (3 of 6)2006-03-10 1:33:58 PM