2016年4月11日
Trouble shooting system
2016/12/11
System related
Y
SCC
available ?
N
TV start
up ?
N
Y
Intermittent
problem ?
SW latest ?
Update SW
N
Problem
solved ?
Y
N
Execute
SCC
Problem
solved ?
Problem
solved ?
HW repair
Y
Finish
N
Y
N
SW update
available ?
SW update
Y
Smart
function
issue ?
N
Network
connect ?
Y
Connect network
N
Y
N
SW issue
Commerce way
Y
N
Y
Remark1 : What is System related issue ?
1.Permanent reboots
2.Intermittent reboots
3.No function, no standby LED (set dead)
4.No function, blinking LED
5.Set freezes, intermittently
6.Slow response to user interaction
7.Switches ON by itself
8.Switches Off by itself
9.Stuck in standby mode / unable to start up
10.Stuck on PHILIPS / ANDROID logo
11.CAM not recognized by TV
12.CAM authentication issue
13.Misc CAM issue
14.IP-EPG issues
15.BC-EPG issues
16.PVR issues w/ BC-EPG
17.PVR issues w/ IP-EPG
18.PVR issues / generic
19.EDFU-related issue
20.Features not available in UI / cannot be activated
Remark2 : How to judge intermittent issue ?
1.When the problem happened can be solved by:
1)AC off AC on
2)DC off DC on
3)RC switch different source
2.The problem intermittent happened
Remark1:
Remark2:
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Страница 21: ...4 Press OK to start software upgrade 5 Upgrade in progress ...
Страница 23: ......
Страница 31: ...Power SSB Bottom View ...
Страница 32: ...8 IC Data Sheets 8 1 MT5800VHEJ IC U401 Scaler ...
Страница 33: ...8 2 AD87072 LG48NRY IC U601 Audio ...
Страница 34: ...8 3 SI2180 B60 GMR IC U101 Demodulator ...
Страница 35: ...8 4 ST53CS 6 E EUROPE TU101 ...
Страница 57: ...10 Styling Sheets 10 1 5813 5833 series 32 0040 0030 1053 1184 1054 0036 1056 1057 0063 1050 0050 Wifi02 ...
Страница 58: ...10 2 5813 series 43 0050 1050 0040 1053 1054 1056 1057 1184 WIFI02 0036 0063 0030 ...
Страница 59: ......