9
English
Problem
Possible cause
Solution
The appliance has a lower
suction power than usual.
The filter is dirty or one or
both dust containers are full.
Remove the dust container from the
handheld. Clean the filter parts by
tapping them against the side of a
dustbin. Wash the foam part of the filter
(Fig. 2) if it is dirty. Remove the dust
container from the nozzle and empty it.
Make sure that you clean the paper part
of the filter (Fig. 3) and wash the foam
part of the filter (Fig. 2) at least once a
week if you use the appliance regularly.
You have not attached the
dust container lids properly
to the dust containers on the
handheld and the nozzle.
You have not attached the
dust containers to the
handheld and the nozzle
properly.
Make sure that you attach the dust
container lids to the dust containers and
the dust containers to the handheld and
the nozzle.
An object may be stuck
inside the nozzle or tube.
Check the nozzle and tube for blockages
and remove them.
Dust escapes from the
appliance.
The filter is dirty.
Clean the filter.
The filter is not present in the
appliance.
Make sure that the filter is in the
appliance and assembled correctly (Fig.
8).
The dust container is not
present in the nozzle or the
handheld.
Insert the dust container into the nozzle
or the handheld properly.
If dust escapes from a dust
container, the dust container
lid is probably not attached
properly to the dust
container.
Empty the dust container and attach the
dust container lid correctly.
The appliance does not
move smoothly across the
floor when cleaning a
carpet.
You selected a too high
suction power.
Reduce the suction power to setting I.
The roller brush does not
turn anymore.
The roller brush is blocked by
hair or dirt.
Clean the roller brush with the blade of
the cleaning brush tool or by hand.
The roller brush may stop
turning when it encounters
too much resistance from
high-pile carpet.
Switch off the appliance and then switch
it back on again.
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