36
Symptoms
Items to Check and Actions to follow
Poor Picture
•
Have you selected the correct TV system in the manual installation menu?
•
Is your TV or house aerial located too close to loudspeakers, non-earthed audio equipment or neon
lights, etc.?
•
Mountains or high buildings can cause double pictures or ghost images.
Sometimes you can improve the picture quality by changing the direction of the aerial.
•
Is the picture or teletext unrecognisable? Check if you have entered the correct frequency.
See Installation, Manual installation, p. 8.
No Picture
•
Are the supplied cables connected properly ? (The aerial cable to the TV, the other aerial to your
recorder, the power cables.)
•
Has the child lock been switched off ?
•
In case of weak or bad signal, consult your dealer.
•
Check if you selected the correct source.
No photo, music
•
Check if the source complies with a supported code.
or video play or in
poor quality only
Digital distortion
•
The low quality of some digital picture material may be the cause of digital image distortion. In this case
select the Soft setting using the Picture menu, Smart Picture, without changing the picture settings
manually.
•
Select Digital STB in the Source menu (p. 13) to automatically switch to the Soft setting.
No sound
•
No sound on any channel? Check the volume isn’t at minimum.
•
Is the sound interrupted with the mute key
¬
?
Good sound but poor
•
Adjust the contrast, colour, tint and brightness setting.
colour or no picture
Try another smart picture setting.
No solution found
Switch your TV off and then on again once. Never attempt to repair a defective TV yourself.
for your picture or
Check with your dealer or call a TV technician.
sound problem ?
Remote control
• Check if the remote control is in the correct mode.
• If your TV no longer responds to the remote control, the batteries may be dead.
• You can still use the
MENU
key and the -/+ keys on top of your TV.
Standby
Your TV consumes energy in the standby mode. Energy consumption contributes to air and water pollution.
Power consumption: < 1 W
No stable or not
• Check if you have selected the correct VGA mode in your PC.
synchronised VGA
• See HDMI connector, p. 28.
picture
Control of
The infrared signals of the screen may influence the reception sensibility of other peripherals
peripheral equipment
Solution: replace the batteries of the remote control of other peripheral equipment.
E.g. keep away a wireless headphone from within a radius of 1 meter.
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