Philips 32PFG5509/78, Руководство по обслуживанию

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Service Modes, Error Codes, and Fault Finding EN 24 TPM14.2L LA 5.
2014-Feb-28
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How to Exit the Factory mode
Use one of the following methods:
•
Select EXIT_FACTORY from the menu and press the “OK”
button.
Note : When the TV is switched “off” by a power interrupt, or
normal switch to “stand-by” while in the factory mode, the TV
will show up in “normal operation mode” as soon as the power
is supplied again. The error buffer will not be cleared.
5.2.4 Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TVs operation settings.The call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set.This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
Specifications
• Ignore “Service unfriendly modes”.
• Line number for every
line (to make CSM language independent).
• Set the screen mode to full
screen (all contents on screen is visible).
• After leaving the Customer Service Mode, the original
settings are restored.
• Possibility to use “CH+” or “CH-” for channel surfing, or
enter the specific channel number on the RC.
How to Activate CSM
To activate CSM, press the following key sequence on a
standard remote control transmitter: “123654” (do not allow the
display to time out between entries while keying the sequence).
After entering the Customer Service Mode, the following items
are displayed.
Note : Activation of the CSM is only possible if there is no (user)
menu on the screen!
Contents of CSM
• 1.1 Set Type This information is very helpful for a
helpdesk/workshop as reference for further diagnosis. In
this way, it is not necessary for the customer to look at the
rear of the TV-set. Note that if an NVM is replaced or is
initialized after corruption, this set type has to be re-written
to NVM.
• 1.2 Production code Displays the production
code (the serial number) of the TV. Note that if an NVM is
replaced or is initialized after corruption, this production
code has to be re-written to NVM.
• 1.3 Installation date Indicates the date of the first
installation of the TV. This date is acquired via time
extraction.
• 1.4a Option Code 1 Gives the option codes of option
group 1 as set in SAM.
• 1.4b Option Code 2 Gives the option codes of option
group 2 as set in SAM.
• 1.5 SSB Gives an identification of the SSB as stored in
NVM. Note that if an NVM is replaced or is initialized after
corruption, this identification number has to be re-written to
NVM. This identification number is the 12NC number of the
SSB.
• 1.6 Display 12NC NVM read/write.
57 ESTICKER NVM17 0 - 0 0 0
ESTICKER value
58 ESTICKER NVM18 0 - 0 0 0
ESTICKER value
59 ESTICKER NVM19 0 - 0 0 0
ESTICKER value
60 ESTICKER NVM20 0 - 0 0 0
ESTICKER value
61 ESTICKER RESET Press OK - Press OK Press OK Press OK
ESTICKER reset
62 DIM_LIB RESET Press OK Reset the Dimming
63 SRC_METER-RESET Press OK Reset the Source meter
64 AMBLIGHT RESET Press OK AMBLIGHT RESET
65 ACFG RESET Press OK REST ACFG
66 AQ_INDEX 9 2 9 2 9 Audio Quality index
67 AUDIO TEST MODE off Used for audio testing during production
68 AUDIO CHANNEL TYPE 2.0 Defines the installed speaker system
69 AUDIO SRS - off - - - AUDIO SRS
70 TEST PATTERN Press OK With the “left” and “right” keys of the remote control various test patterns can be chosen
71 EDID UPDATE Press OK Used to enter a new EDID codes into the NVM
72 TCON_GAMMA_UPDATE Invalid - Invalid Invalid Invalid
TCON gamma update
73 DUMP PQ FROM TV Press OK Saves the picture quality data to a file “pq.bin” to the root of a FAT formatted USB
memory stick
74 LOAD PQ to TV Press OK Loads the picture quality data from a file “pq.bin” in to the TV
75 DUMP AQ FROM TV Press OK Saves the audio quality data to a file “AQ.bin” to the root of a FAT formatted USB
memory stick
76 LOAD AQ to TV Press OK Loads the audio quality data from a file “AQ.bin” in to the TV
77 PANEL FLIP off on off on off Flip panel
78 VGA_SOURCE - off - - - Enable/Disable VGA source
79 HDMI3 - on - - - Enable/Disable HDMI3 source
80 HDMI4 - off - - - Enable/Disable HDMI4 source
81 USB2 - on - - - Enable/Disable USB2 source
82 USB3 - off - - - Enable/Disable USB3 source
83 KEYBOARD CONFIG - on - - - KEYBOARD CONFIG
84 LIGHT SENEOR TUNING 3 0 3 0 3 Light sensor
85 LIGHT SENSOR TYPE 3 Light sensor
86 TEMP SENSOR TYPE - 0 - - - Tempreture sensor
87 AMBILIGHT_DRIVER 0 Drive the Ambient light
88 AMBILIGHT TYPE 0 1 1 0 1 The type of Ambient light
89 LED TYPE - 2 - - - The type of LED
90 3D 3 3 0 3 3D on/off
91 SMALL SCREEEN - off - - - Small screen
92 EXIF_FACTORY Press OK Exits the Factory mode
Item Item value
Default value
Description 32" 40" 42" 48" 55"