6
Symptoms
Suggested steps
Power
TV cannot be switched
on
The POWER
.
button of the remote control is used to
set the TV to stand-by mode
or to switch on the TV.
Check if
YES
is selected in the
REMOTE CONTROL
LOCK
feature in
SECURITY
menu (see
Specifying the
security options
on page 24 ). Select
NO
to deactivate the
lock function.
Check if
ALL
is selected in the
KEYBOARD LOCK
feature in
SECURITY
menu. Select
NO
to deactivate lock
function (see
Specifying the security options
on page 24 ).
Note:
D
If both
REMOTE CONTROL LOCK
and
KEYBOARD LOCK
features are on, use the Setup
Remote Control to turn off the functions.
Sound
No sound
Check if the volume of the TV is not at the minimum. Try
pressing the Volume Up button of the remote control to
increase volume.
Check that the mute mode is off. If the mute mode is on, press
the Mute button
[
on the remote control to deactivate
mute mode.
Check
AUDIO
is not selected in the
MUTE
feature of the
CHANNEL INSTALL
menu (see
Selecting the Mute
Source
on page 18 ).
Check that the audio source in the
DEFAULT HDMI
AUDIO
feature is selected correctly (see
Configuring the
features options and settings
on page 29 ).
If the TV is connected via HDMI to a DVD player, check
whether the Digital Audio output of the DVD player is set to
PCM mode.
Volume level cannot be
increased or decreased
beyond a certain value
Check the limit setting for the Minimum and Maximum
Volume and specify the setting in the
MIN VOLUME
/
MAX VOLUME
features in the
CONTROL
menu (see
Configuring the control options
on page 27 ).