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WHAT WE WILL DO TO CORRECT PROBLEMS?
*For the first year, the defective Product will be exchanged with a new Product (or one
that has been renewed to original specifications) and delivered within seventy-two hours
of qualification. During the second year, the defective product will be exchanged with one
that has been renewed to original specifications and delivered via Ground Transportation. In
the event of a failure of multiple units at the same location, Philips reserves the right at its
sole discretion to send personnel to the location to determine the cause of the failure and
determine the most efficient means of resolving the failure.
WHAT IS EXCLUDED?
unless otherwise provided for herein, shipping charges to return defective products to
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Philips.
unless shipped by Philips, damage to or loss of product during shipment.
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labor charges for installation or setup of the product, adjustment of customer controls on
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the product, and installation or repair of antenna systems outside of the product.
product repair and/or part replacement because of accident, misuse, unauthorized repair
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or other cause not within the control of Philips.
reception problems caused by signal conditions or PPV, cable, or antenna systems outside
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the unit. o modifications or adaptations to enable a product to operate in any country
other than the country for which it was designed, manufactured, approved
and/or authorized, or repair of products damaged by such modifications or adaptations.
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modifications or adaptations to enable a product to operate with any PPV system
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other than the PPV systems for which it was designed, manufactured, approved, and/or
authorized, or repair of products damaged by such modifications.
CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES RESULTING
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FROM THE PRODUCT, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST
DATA, LOST SOFTWARE, OR LOSS OF USE OF THE PRODUCT. (Some states do not
allow the exclusion of such damages, so the above exclusion may not apply to you. This
provision also excludes such damages for prerecorded material, whether copyrighted or
not copyrighted, among all other potential claims.)
products on which the model, production or serial number has been altered, deleted,
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removed or made illegible.
product sold AS IS or Renewed.
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