Service Modes, Error Codes, and Fault Finding
5.
How to Exit the Factory mode
Use one of the following methods:
•
Select EXIT_FACTORY from the menu and press the “OK”
button.
Note: When the TV is switched “off” by a power interrupt, or
normal switch to “stand-by” while in the factory mode, the TV
will show up in “normal operation mode” as soon as the power
is supplied again. The error buffer will not be cleared.
5.1.4
Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TVs operation settings.The call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set.This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
15
VIRGING_MODE
off
Use this to return the set to virgin mode. Depends whether the set has been used
already.
16
E_Fuse
on
E-fuse mode
17
ORT_MODE
off
ORT mode
18
AGEING MODE
off
Use this for aging a new LCD panel
19
AUD_LIMITE_MODE
1
1
1
1
1
Three modes,0: off, 1: adaptive mode, 2: fixed mode
20
AUD_THRESHOLD_BYTE1
100
100
100
100
100
Limit threshold
21
AUD_THRESHOLD_BYTE2
200
200
200
200
200
Limit threshold
22
AUD_THRESHOLD_BYTE3
100
100
100
100
100
Limit threshold
23
AUD_GAIN_LINEIN
0
Line-in audio gain
24
AUD_GAIN_HDMI
0
HDMI audio gain
25
AUD_GAIN_ATV
0
Analogue TV audio gain
26
AUD_GAIN_DTV
0
Digital TV audio gain
27
AUD_GAIN_USB
0
USB audio gain
28
TUNER_ID
0
Displays and changes the Tuner ID with the left and right cursor. Not to be changed
when the tuner is replaced with the correct service part.
29
CIPLUS QUERY
Press OK
Shows the Validity of the CI+ key and the supplier information
30
CIPLUS UPDATE
Press OK
Used to enter a new CI+ code into the NVM. This can only be used when no CI+
code exists in the NVM
31
CI Key Type Selection
ProductKey
CI Key Type Selection
32
AQ_TABLE_INDEX
6
7
2
4
10
Audio Quality index
33
EDID UPDATE
Press OK
Used to enter a new EDID codes into the NVM
34
LVDS SSC Ratio
4%
5%
5%
5%
3%
LVDS SSC ratio
35
LVDS SSC Freq
30KHz
30KHz
30KHz
30KHz
30KHz
LVDS SSC frequency
36
DDR MU0 SSC Ratio
0.3%
0.3%
0.3%
0.3%
0.3%
DDR MU0 SSC ratio
37
DDR MU0 SSC Freq
30KHz
30KHz
30KHz
30KHz
30KHz
DDR MU0 SSC frequency
38
DDR MU1 SSC Ratio
0.2%
0.2%
0.2%
0.2%
0.2%
DDR MU1 SSC ratio
39
DDR MU1 SSC Freq
off SSC
DDR MU1 SSC frequency
40
Panel H.Flip
on
on
off
off
on
Flip panel
41
Panel V.Flip
on
on
off
off
on
Flip panel
42
Panel ABSwap
off
off
off
off
off
ABSwap panel
43
Watchdog
5sec
5sec
5sec
5sec
5sec
Watchdog
44
Backlight PWM freq.(Hz)
5sec
5sec
150
150
150
Backlight PWM frequency
45
Backlight PWM Limit
150
150
20
20
20
Backlight PWM Limit
46
VGA_TxRx_Mode
20
20
off
off
off
VGA_TxRx_Mode
47
LVDS Driving
off
off
2
2
3
LVDS Driving
48
LVDS Format
VESA 8bit Jeida 8bit VESA 8bit VESA 8bit Jeida 8bit LVDS Format
49
Ziggo Aging
Press OK
Ziggo Aging
50
SPDIF
On
On
On
On
On
Enable/Disable SPDIF source
51
Standard PWM Gain
100
100
100
100
100
Standard PWM Gain
52
ECO PWM Gain
100
100
100
100
100
ECO PWM Gain
53
VGA port
on
on
Off
Off
Off
Enable/Disable VGA port
54
Zero Detect Enable
on
on
on
On
On
Zero Detect Enable
55
Copy PQ table to TV
Press OK
Copy PQ table to TV
56
Copy AQ table to TV
Press OK
Copy AQ table to TV
57
Headphone
on
on
on
On
On
Enable/Disable Headphone source
58
EnhancedH/88
on
on
on
on
On
EnhancedH/88
59
Joysticker Enable
Off
Off
on
On
On
Joysticker Enable
60
Satellite Tuner Slave Address
Auto
Auto
Auto
Auto
0xC6
TUNER Address
61
Ambilight Enable
Off
Off
Off
Off
Off
Ambilight Enable
62
Lounge Light Enable
Off
Off
Off
Off
Off
Lounge Light Enable
63
FRC F/W Upgrade
Press OK
FRC F/W Upgrade
64
912_SSC_LVDS_PERCENT
0
Percent of 912_SSC_LVDS
65
912_SSC_LVDS_FREQ
0
912_SSC_LVDS_FREQ
66
912_LVDS_DRIVING
0
912_LVDS_DRIVING
67
912_LVDS_FORMAT
JEDIA 8bit
The format for 912_LVDS
68
Blue Tooth
Off
Blue Tooth
69
Freeview-HD
on
Off
Off
Off
Off
Freeview-HD
70
Certification Bit Enable
Off
Certification Bit Enable
71
EXIF_FACTORY
Press OK
Exits the Factory mode
Item
Item value
Default value
Description
22"
24"
32"
43"
49"
