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2016年4月11日

Trouble shooting  system

2016/12/11

System related

Y

SCC 

available ?

N

TV start 

up ?

N

Y

Intermittent 

problem ?

SW latest ?

Update SW

N

Problem 

solved ?

Y

N

Execute 

SCC 

Problem 

solved ?

Problem 

solved ?

HW repair 

Y

Finish 

N

Y

N

SW update 

available ?

SW update

Y

Smart 

function 

issue ?

N

Network 

connect ?

Y

Connect network

N

Y

N

SW issue 

Commerce way 

Y

N

Y

Remark1 : What is System related issue ? 

1.Permanent reboots
2.Intermittent reboots
3.No function, no standby LED (set dead)
4.No function, blinking LED
5.Set freezes, intermittently
6.Slow response to user interaction
7.Switches ON by itself
8.Switches Off by itself
9.Stuck in standby mode / unable to start up
10.Stuck on PHILIPS / ANDROID logo
11.CAM not recognized by TV
12.CAM authentication issue
13.Misc CAM issue
14.IP-EPG issues
15.BC-EPG issues
16.PVR issues w/ BC-EPG
17.PVR issues w/ IP-EPG
18.PVR issues / generic
19.EDFU-related issue
20.Features not available in UI / cannot be activated

      

Remark2 : How to judge intermittent  issue ?

1.When the problem happened can be solved by:
1)AC off AC on 
2)DC off DC on
3)RC switch different source 

2.The problem intermittent happened

 

        

Remark1:

Remark2:

Содержание 22PFA5403S/67

Страница 1: ...the property of Koninklijke Philips Electronics N V or their respective owners TP Vision Netherlands B V reserves the right to change products at any time without being obliged to adjust earlier supplies accordingly PHILIPS and the PHILIPS Shield Emblem are used under license from Koninklijke Philips Electronics N V Chassis name Platform Model name TPH18 2A LA V201 22PFA5403S 67 22PFA5403S 70 TPH1...

Страница 2: ...any time without being obliged to adjust earlier supplies accordingly PHILIPS and the PHILIPS Shield Emblem are used under license from Koninklijke Philips Electronics N V 1 Product information 3 2 Precautions Notes and Abbreviation List 4 3 Mechanical Instructions 10 Cable dressing 22 5403 series 10 Assembly Panel Removal 11 4 Service Modes 14 5 Software upgrading 16 6 Trouble Shooting 17 7 Elect...

Страница 3: ... 800 x 600 60 Hz 1024 x 768 60 Hz 1360 x 768 60 Hz 1920 x 1080 60 Hz Connectivity TV Side POWER USB HDMI AV IN CVBS Audio L Audio R TV Rear Antenna 75 ohm AUDIO IN VGA DVI VAG Multimedia Supported storage devices USB Supports FAT 32 NTFS USB storage devices Playback formats Video formats MPEG 2 MPEG 4 H 264 Audio formats MP3 Image formats JPEG Documentation formats TXT Power supply tuner reception...

Страница 4: ...measurements in the high voltage section Never replace modules or other components while the unit is switched on When you align the set use plastic rather than metal tools This will prevent any short circuits and the danger of a circuit becoming unstable 2 3 Notes 2 3 1 General Measure the voltages and waveforms with regard to the chassis tuner ground or hot ground depending on the tested area of ...

Страница 5: ...t types of displays coming from two different suppliers This will then result in sets which have the same CTN Commercial Type Number e g 28PW9515 12 but which have a different B O M number By looking at the third digit of the serial number one can identify which B O M is used for the TV set he is working with If the third digit of the serial number contains the number 1 example AG1B033500001 then ...

Страница 6: ...MHz BDS Business Display Solutions iTV BLR Board Level Repair BTSC Broadcast Television Standard Committee Multiplex FM stereo sound system originating from the USA and used e g in LATAM and AP NTSC countries B TXT Blue TeleteXT C Centre channel audio CEC Consumer Electronics Control bus remote control bus on HDMI connections CL Constant Level audio output to connect with an external amplifier CLR...

Страница 7: ... video format used for broadcast grade video Uncompressed digital component or digital composite signals can be used The SDI signal is self synchronizing uses 8 bit or 10 bit data words and has a maximum data rate of 270 Mbit s with a minimum bandwidth of 135 MHz iTV Institutional TeleVision TV sets for hotels hospitals etc LS Last Status The settings last chosen by the customer and read and store...

Страница 8: ...ive Temperature Coefficient non linear resistor PWB Printed Wiring Board same as PCB PWM Pulse Width Modulation QRC Quasi Resonant Converter QTNR Quality Temporal Noise Reduction QVCP Quality Video Composition Processor RAM Random Access Memory RGB Red Green and Blue The primary color signals for TV By mixing levels of R G and B all colors Y C are reproduced RC Remote Control RC5 RC6 Signal protoc...

Страница 9: ...tronics Standards Association VGA 640 480 4 3 VL Variable Level out processed audio output toward external amplifier VSB Vestigial Side Band modulation method WYSIWYR What You See Is What You Record record selection that follows main picture and sound WXGA 1280 768 15 9 XTAL Quartz crystal XGA 1024 768 4 3 Y Luminance signal Y C Luminance Y and Chrominance C signal YPbPr Component video Luminance ...

Страница 10: ...tructions 3 1 Cable Dressing Cable dressing 22 5403 series Back cover overview 22 5403 series ECN401 CN8605 IR Module 1056 J SPEAKER 1184 ECN403 ECN601 CN403 CN401 CN601 Main board Power board 1052 ECN601 SPEAKER 1184 ...

Страница 11: ...crews 1 that secure the stand 2 Take the stand bracket out from the set 3 2 2 IR board Control Unit 1 Unplug the connector 2 from the IR board 2 Press the snap that marked by blue box below backward then take out the IR board When defective replace the whole unit 1 1 2 1 ...

Страница 12: ...1 Releasing the clips carefully at the indicated areas 2 that secure the back cover 2 Unplug connector 3 carefully as the speaker is catch on back cover 3 Gently lift the rear cover from the TV Make sure that wires and cables are not damaged while lifting the rear cover from the set 2 2 3 ...

Страница 13: ... 1 Gently release the tapes that secure the speaker cables 2 Unplug the speaker connector from the SSB 3 Take the speakers out When defective replace the both units 3 2 6 LCD Panel 1 Remove the Main Power board as described earlier 2 Remove the stand bracket as described earlier 3 Remove the IR LED as described earlier 4 Remove the fixations screws that fix the metal clamps to the front bezel Take...

Страница 14: ... visit 4 2 Factory mode Purpose To perform extended alignments How to Activate the Factory mode To activate the Factory mode use the following method Press the following key sequence on the remote control transmitter from the Menu Home press 1999 directly followed by the Back Return button Do not allow the display to time out between entries while keying the sequence After entering the Factory mod...

Страница 15: ...56987 do not allow the display to time out between entries while keying the sequence After entering the Customer Service Mode the following items are displayed Use the Right Left keys to display the next previous menu items Note Activation of the CSM is only possible if there is no user menu on the screen CSM Overview How to Navigate By means of the CURSOR DOWN UP knob or the scroll wheel on the R...

Страница 16: ...ower on the TV The TV will detect the USB memory stick automatically Then a window jumps out as below 2 When the TV software is updated please reboot the TV Remove your USB flash drive 3 We can enter in CSM mode to check the current software version Caution Please make sure that software upgrade is finished before unplug the USB and AC power Step 3 Check the SW version 1 After burning software res...

Страница 17: ...icture related Y Backlight N Menu Smarkt function Signal issue Y SSB LVDS Panel RAM N LED working Y PSU SSB Sound N Picture N Y Intermittent problem SW latest SW issue Y Update SW N Problem solved Finish Y N Ask Photo N Y PSU Panel SW SSB Y ...

Страница 18: ...8 Audio Sound related Y Mute N Extra device connect N Check extra device Y Sound N Y Intermittent problem SW latest SW issue Y Update SW N Problem solved Finish Y N Y HW N Setting issue Factory setting Sound back Setting issue Y SSB SPK N ...

Страница 19: ...d 4 No function blinking LED 5 Set freezes intermittently 6 Slow response to user interaction 7 Switches ON by itself 8 Switches Off by itself 9 Stuck in standby mode unable to start up 10 Stuck on PHILIPS ANDROID logo 11 CAM not recognized by TV 12 CAM authentication issue 13 Misc CAM issue 14 IP EPG issues 15 BC EPG issues 16 PVR issues w BC EPG 17 PVR issues w IP EPG 18 PVR issues generic 19 ED...

Страница 20: ...151 HDMI1 HDMI2 LVDS HDMI1 HI3731V201_156PIN GPIO mLVDS HDMI2 ARC SPI FLASH TCON IO SPDIF USB2 0 SPDIF AMP AUDIO LVDS SFC LINEOUT QAM HDMI0 USB2 0 VGA YPbPr AUDIO AFE CVBS CVBS out HDMI0 MHL IR IN LINEIN STB KEY USB2 0 AC input Main filter AC IN Display power CN8605 Platform HI3731V201 12V 12V AUDIO AMP LVDS ...

Страница 21: ...max DC DC 5 5A RT6206B PWR_EN 5V0 5V_STB AZ1117 ADJ PMU RT6946 VMID RT7285A AVDD 1 5A max VCOM OP RT9146 PMU_3V3 MINI_VGHM MINI_VGL 2A max 12V0 VCC_PANEL IRLML5203TR TCON AMP FHD PMOS 3A DC DC 1 5A AZ1117 ADJ 12V0 VDD_1V1 300mA max 1A max 1A max 5V0 SGM2554A VBUS_HDMI0_5V MHL MHL 1 85A STB_PWR FHD PMOS 3A IRLML5203TR ...

Страница 22: ...7 4 Power layout SSB Power SSB Top View For 715G9547C Power SSB Bottom View For 715G9547C L701 5V_STB C711 3 3V_TUNER R717 5V0 C720 VDD_ 1V1 C705 3 3V C430 12V_Panel VCC C602 12V AUDIO ...

Страница 23: ...8 IC Data Sheets 8 1 MX25L3236FM2I 08G IC U402 FLASH ...

Страница 24: ...8 2 AD52060 QG28NRR IC U601 AUDIO ...

Страница 25: ......

Страница 26: ...8 3 R842 IC U101 Tuner ...

Страница 27: ......

Страница 28: ...0 ARC_DET GPIO8_2 51 HDMI2_SDA GPIO8_3 52 HDMI2_SCL GPIO8_4 53 VDDIO_DDR_DQ1 54 VDDIO_DDR_DQ2 55 AVDD33_DDR_PLL1 56 ARC 57 VDD_2 58 HDMI_R2XCN 59 HDMI_R2XCP 60 HDMI_R2X0N 61 HDMI_R2X0P 62 HDMI_R2X1N 63 HDMI_R2X1P 64 HDMI_R2X2N 65 HDMI_R2X2P 66 HDMI1_HTP GPIO8_5 67 HDMI1_SDA GPIO8_6 68 HDMI1_SCL GPIO8_7 69 AVDD33_HDMIRX1 70 HDMI_R1XCN 71 HDMI_R1XCP 72 HDMI_R1X0N 73 HDMI_R1X0P 74 HDMI_R1X1N 75 HDMI_...

Страница 29: ...16V C414 100NF 16V C410 100NF 16V C420 2 2UF 6 3V C426 100NF 16V C427 2 2UF 6 3V C418 100NF 16V R408 0R05 OHM C409 100NF 16V R412 0R05 OHM C415 100NF 16V C408 100NF 16V R410 0R05 OHM R409 0R05 OHM C413 100NF 16V R411 0R05 OHM C424 2 2UF 6 3V C425 10UF 6 3V 20 C412 100NF 16V C417 100NF 16V C423 100NF 16V C422 100NF 16V C421 100NF 16V DDR_VCC VDD_1V1 3V3 3V3 3V3 3V3 3V3 For VDDIO_DDR_DQ For VDDIO_DD...

Страница 30: ...6V C717 10UF L702 4 7uH C705 10UF Power supply mangement Q702 MMBT3904 R712 4 7K1 16W VOUT 1 25 1 110 249 1 80V VOUT 1 25 1 110 90 9 249 1 5V C701 0 1uF 50V IF you need DDR3_1V5 DDR U703 SY8104ADC LX 5 FB 1 EN 2 GND 3 IN 4 BS 6 1 5A DC DC For VDD C708 22UF 10V 3V3 R716 100K 1 16W 5 R718 47K 1 16W 5V_STB 5V_SB to 5V0 C718 22PF 50V C707 22UF 10V VOUT 0 6 1 10K 12K 1 1V C702 22PF 50V VDD C704 1UF 10V...

Страница 31: ... 1 1 16W Q403 MMBT3904 R419 10K 5 1 16W SW401 SW 1 2 3 4 R414 100OHM R416 100OHM Q402 MMBT3904 R421 10K 1 16W 5 R417 750 OHM 1 R418 10K 5 1 16W R420 10K 1 16W 5 C428 1N 50V C429 100NF 16V CN401 CONN 2 4 6 8 10 1 3 5 7 9 DGND DGND DGND 3V3 3V3 3V3 3V3 3V3 IRRX1 IRIN KEY PADS UART IR KEY XTAL UART IR LS_ADC0 ...

Страница 32: ...P MLVCLKP LVDS0_TDN MLVCLKN LVDS1_TDP LVDS1_TCLKP Panel Power PWR_EN TP SFC_WPN SFC_CSN SFC_CLK POL SFC_HOLDN SFC_DIO SFC_DOI R439 0OHM 5V_STB C430 100NF 16V D401 NC BAS316WS R429 NC 0R05 OHM R425 10K 5 1 16W C431 100N 50V R430 2K 1 4W U402 MX25L3236FM2I 08G CS 1 SO SIO1 2 WP 3 GND 4 SI SIO0 5 SCLK 6 HOLD 7 VCC 8 R428 100K 1 16W 5 R427 NC 0R05 OHM Q404 MMBT3904 C432 100NF 16V R431 33K 1 Q401 AO340...

Страница 33: ...2 3 4 6 5 R102 10K 5 1 16W C103 10uF 25V R103 10K 5 1 16W t TH101 PTCR 1 2 R107 4 99ohm 1 16W 1 A B C CN102 RCA JACK 2 1 4 3 5 6 R104 10K 5 1 16W R106 4 99ohm 1 16W 1 R105 10K 5 1 16W 5V0 USB_5V CN103 PHONE JACK 1 2 3 4 CN104 D SUB 15P 1 6 2 7 3 8 4 9 5 11 12 13 14 15 10 17 16 18 19 VGA_B_IN VGA_R_IN VGA_G_IN VGA_SDA VGA_SCL VGA VS VGA HS R108 10K 5 1 16W R109 10K 5 1 16W R122 10K 5 1 16W R123 10K...

Страница 34: ...x C601 100N 50V C605 220nF 16V R617 100OHM C627 1NF 50V R613 100K 1 16W 5 R606 NC 10K 1 16W 5 C612 220nF 16V C614 1UF 10 16V R616 47K 1 1 16W R612 10K 1 16W 5 C602 10UF 16V C625 330pF 50V AMP_STB C628 10UF 16V FB601 120R 3A 1 2 C607 2 2NF 50V C610 330pF 50V Q601 MMBT3904 C621 220nF 16V C617 2 2NF 50V R611 10OHM1 16W R610 10K 1 16W 5 U601 AD52060 QG28NRT SDZ 1 FAULTZ 2 LINP 3 LINN 4 GAIN0 5 GAIN1 6...

Страница 35: ...1 AVDD 24 TFH 23 TFL 22 GPIO 21 VBG 20 DET2 19 GND 25 DVDD 11 XTAL_I 12 VAGC2 14 XTAL_O 13 R112 NC 470R 1 16W 5 C101 1 8 pF 50V C136 330PF 50V C118 470pF 50V L106 180nH C133 100NF 16V C119 NC 56pF 50V L101 1000R 1 2 C137 6 8nF 50V R111 100 OHM 1 16W R118 100OHM R117 4 7K1 16W R101 1 8KOHM 5 1 16W C112 10UF C132 39pF 50V C121 100N 16V C125 NC 56pF 50V C135 47NF 16V L104 1000R 1 2 C123 22N 25V C126 ...

Страница 36: ...ART_TXD 11 R531 33 OHM 1 16W HDMI0_HTP CBUS CBUS Charge R559 NC 0R05 OHM C508 NC 4 7UF 10 10V R534 NC 4K7 1 16W 5 U502 NC G529A1TB1U EN 1 GND 2 IN 3 OUT 4 OUT 5 OC 6 C507 NC 4 7UF 10 10V HDMI0_SCL RX HDMI0_SDA TX DDC0B_SCL DDC0B_SDA VBUS_HDMI0_5V HDMI_R0X0P HDMI_R0X0N HDMI_R0XCP HDMI_R0XCN CEC HDMI0_HTP CBUS HDMI_R0X2P HDMI_R0X2N HDMI_R0X1P HDMI_R0X1N VBUS_HDMI0_5V CN501 HDMI 19P SHELL1 20 SHELL2 ...

Страница 37: ...22 1 2 C9903 100PF 250V R9125 680R 1 8W 1 R9142 33ohm 1 4W 5 FB9905 BEAD 1 2 C9121 0 1uF 50V R9905 NC 750K 5 1 4W R9110 82K OHM 1 R9111 47R 1 RV9901 680V C9105 220pF 50V R9131 0 OHM 1 8W R9124 390K 1 8W 1 R8606 3R9 1 t NR9901 5D2 07MCS 1 2 R8604 0 1R 5 1W L9901 30MH 1 2 4 3 R8614 3R9 1 C8602 100UF 63V IC9103 AS431AN E1 C9104 0 1uF 50V C9102 2 2NF R9907 1M5 C9113 1NF 500V D9104 1N4148W R9118 33ohm ...

Страница 38: ... IR C1 2 2uF 10V VCC LED1 GPSS008RC4 1 2 R5 22K 1 16W 5 Q1 BC847BW R2 2K7 1 16W 5 R7 22K 1 16W 5 C2 100N 16V VCC ZD2 NC MLVG0402 1 2 ZD1 NC MLVG0402 1 2 VCC R1 15K 1 16W 5 U1 TSOP75436TR GND 1 VCC 2 Vout 3 GND 4 CN1 CONN 1 2 3 4 5 6 7 033G8032 5F S HR ...

Страница 39: ...10 Styling Sheets 5403 series 22 1050 50R 50L 1056 36 1052 1184 40 30 ...

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