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7. Customer care and warranty

Contact Information for CENTRAL AND EASTERN EUROPE region:

Country

Call center

CSP

Consumer care number

Belarus

N/A

IBA

+375 17 217 3386 
+375 17 217 3389

Bulgaria

N/A

LAN Service

+359 2 960 2360

Croatia 

N/A

MR Service Ltd 

+385 (01) 640 1111

Czech Rep.

N/A

Asupport

420 272 188 300

Estonia

N/A

FUJITSU

+372 6519900(General) 
+372 6519972(workshop)

Georgia

N/A

Esabi

+995 322 91 34 71

Hungary

N/A

Profi Service

+36 1 814 8080(General) 
+36 1814 8565(For AOC&Philips only)

Kazakhstan

N/A

Classic Service I.I.c.

+7 727 3097515

Latvia 

N/A

ServiceNet LV

+371 67460399 
+371 27260399

Lithuania

N/A

UAB Servicenet

+370 37 400160(general) 
+370 7400088 (for Philips)

Macedonia

N/A

AMC

+389 2 3125097

Moldova

N/A

Comel

+37322224035

Romania

N/A

Skin

+40 21 2101969

Russia

N/A

CPS

+7 (495) 645 6746

Serbia&Montenegro

N/A

Kim Tec  d.o.o.

+381 11 20 70 684

Slovakia

N/A

Datalan Service

+421 2 49207155

Slovenia

N/A

PC H.and

+386 1 530 08 24

the republic of Belarus N/A

ServiceBy

+375 17 284 0203

Turkey

N/A

Tecpro

+90 212 444 4 832 

Ukraine

N/A

Topaz

+38044 525 64 95

Ukraine

N/A

Comel

+380 5627444225

Contact Information for NORTH AMERICA:

Country

Call center

Consumer care number

U.S.A.

EPI-e-center

(877) 835-1838

Canada

EPI-e-center

(800)479-6696

Содержание 226E6

Страница 1: ...www philips com welcome 226E6 246E6 276E6 EN User manual 1 Customer care and warranty 22 Troubleshooting FAQs 28 ...

Страница 2: ...logy introduction 7 3 Image Optimization 8 3 1 SmartImage Lite 8 3 2 SmartContrast 9 3 3 Philips SmartControl Lite 9 4 Technical Specifications 16 4 1 Resolution Preset Modes 18 5 Power Management 19 6 Regulatory Information 20 7 Customer care and warranty 22 7 1 Philips Flat Panel Monitors Pixel Defect Policy 22 7 2 Customer Care Warranty 24 8 Troubleshooting FAQs 28 8 1 Troubleshooting 28 8 2 Sm...

Страница 3: ...able or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation M...

Страница 4: ...please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in ...

Страница 5: ...r utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activiti...

Страница 6: ...hilips N V and are used under license from Koninklijke Philips N V Monitor drivers SmartControl software User s Manual 使用 前请阅读使用说明 保留备用 Depends on the country Note Use only the AC DC adapter model Philips ADPC1936 Install base stand 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 1 Gently attach the base to the base column until the...

Страница 7: ...ck of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor Front view product description 5 6 2 3 4 7 Switch monitor s power ON and OFF Access the OSD menu Confirm the OSD adjustment Return to previous OSD level Change display format Adjust t...

Страница 8: ...reen Display You can use this as a reference when you want to work your way around the different adjustments later on Main menu Sub menu Picture OSD Settings Setup Language Color Input Picture Format Brightness Contrast Horizontal Vertical Transparency OSD Time Out H Position Auto V Position Phase Clock Resolution Notification Reset Information English Deutsch Español Ελληνική Français Italiano Ma...

Страница 9: ...itched off from Setup in the OSD On Screen Display menu Physical Function Tilt 20 2 3 SoftBlue Technology introduction With Philips SoftBlueTechnology it Protect your eyes from Blue Light damage Studies have shown that just as ultra violet rays can cause eye damage blue light rays from LED displays can cause damage to different parts of the eye and affect vision over time Philips SoftBlue feature ...

Страница 10: ...ce the contents being displayed all in real time with the press of a single button How to enable SmartImage Lite 1 Press to launch the SmartImage Lite on screen display 2 Keep pressing to toggle between Standard Internet Game 3 The SmartImage Lite on screen display will remain on screen for 5 seconds or you can also press OK button to make confirmation There are three modes to be selected Standard...

Страница 11: ... entertainment experience when viewing videos or playing games 3 3 Philips SmartControl Lite The new SmartControl Lite software by Philips allows you to control your monitor via an easy to use on screen graphic interface Complicated adjustments are a thing of the past as this user friendly software guides you through fine tuning resolution Color calibration Clock Phase adjustments RGB White point ...

Страница 12: ...Start with Standard pane Adjust menu Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Страница 13: ...evel White Point Color Calibration and SmartImage Lite Please refer to SmartImage Lite section You can follow the instruction and do the adjustment Refer to below table for sub menu item base on your input Example for Color Calibration 1 Show Me starts color calibration tutorial ...

Страница 14: ...rst color Calibration Screen Previous button is disabled until the second color screen Next goes to the succeeding target 6 targets Final next goes File Presets pane Cancel closes the UI and returns to the plug in page SmartImage Lite Allows user to change setting for better display setting based on content When Entertainment is set SmartContrast and SmartResponse are enabled Options Preferences W...

Страница 15: ...n at Startup is checked On by default When disabled SmartControl Lite will not launch at start or be in the task tray The only way to launch SmartControl Lite is either from the desktop short cut or from the program file Any preset set to run at startup will not load when this box is unchecked Disabled Enable transparency mode Windows 8 7 Vista XP Default is 0 Opaque Options Input Will only be act...

Страница 16: ...es pane then the menu will be visible The Context Menu has four entries SmartControl Lite When selected the About Screen is displayed Select Preset Provides a hierarchical menu of saved presets for immediate use A check mark shows the currently selected preset Factory Preset can also be called from the drop down menu Tune Display Opens the SmartControl Lite control panel SmartImage Lite Check curr...

Страница 17: ...l Lite from Program menu double click the desktop PC icon or restart the system Task Tray Menu Disabled When theTaskTray is disabled in the preference folder only the EXIT selection is available To completely remove SmartControl Lite from the task tray disable Run at Startup in Options Preferences Note All the illustrations in this section are for reference only SmartControl software version might...

Страница 18: ...m Resolution 1920x1080 60Hz Viewing Angle 178 H 178 V C R 10 Picture Enhancement SmartImage Lite Display Colors 16 7M Vertical Refresh Rate 56Hz 75Hz Horizontal Frequency 30kHz 83kHz sRGB YES SoftBlue YES Connectivity Signal Input VGA Analog DVI Digital Input Signal Separate Sync Sync on Green Convenience User Convenience OSD Languages English German Spanish Greek French Italian Hungarian Dutch Po...

Страница 19: ... 48 mm Product with package WxHxD 226E6ESW 567 x 461 x 149 mm 246E6ESW 621 x 508 x 113 mm 276E6ESW 708 x 562 x 125 mm Weight Product with stand 226E6ESW 2 66kg 246E6ESW 3 28kg 276E6ESW 5 33kg Product without stand 226E6ESW 2 11kg 246E6ESW 2 74kg 276E6ESW 4 57kg Product with package 226E6ESW 4 03kg 246E6ESW 4 67kg 276E6ESW 7 04kg Operating Condition Temperature range operation 0 C to 40 C Temperatu...

Страница 20: ...024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 Note Please notice that your display works best at native resolution of 1920x1080 60Hz For best display quality please follow this resolution recommendation Note 1 EPEAT Gold or Silver is valid only where Philips registers the product Please visit www epeat net for registration sta...

Страница 21: ...SW Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 19 46 W typ 20 88 W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 1920x1080 Contrast 50 Brightness 250 nits Color temperature 6500k with full white pattern 276E6ESW Power Managem...

Страница 22: ...dhered to in order to make Philips monitors safe to use throughout its life cycle China RoHS The People s Republic of China released a regulation called Management Methods for Controlling Pollution by Electronic Information Products or commonly referred to as China RoHS All products including CRT and Monitor which are produced and sold for China market have to meet China RoHS request 环保使用期限 此标识指期限...

Страница 23: ...d should not be greater than 5A NOTE The severed plug must be destroyed to avoid a possible shock hazard should it be inserted into a 13A socket elsewhere A B How to connect a plug The wires in the mains lead are coloured in accordance with the following code BLUE NEUTRAL N BROWN LIVE L GREEN YELLOW EARTH E 1 The GREEN YELLOW wire must be connected to the terminal in the plug which is marked with ...

Страница 24: ...However pixel or sub pixel defects on theTFT Monitor panels used in flat panel monitors are sometimes unavoidable No manufacturer can guarantee that all panels will be free from pixel defects but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty This notice explains the different types of pixel defects and defines acceptable defe...

Страница 25: ... Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance betw...

Страница 26: ...0 3122 1223 Free of charge Mon to Fri 9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 063 0 10 Mon to Fri 9am 6pm Norway Infocare 47 2270 8250 Local call tariff Mon to Fri 9am 6pm Poland MSI 48 0223491505 Local ...

Страница 27: ...ervice I I c 7 727 3097515 Latvia N A ServiceNet LV 371 67460399 371 27260399 Lithuania N A UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia N A AMC 389 2 3125097 Moldova N A Comel 37322224035 Romania N A Skin 40 21 2101969 Russia N A CPS 7 495 645 6746 Serbia Montenegro N A KimTec d o o 381 11 20 70 684 Slovakia N A Datalan Service 421 2 49207155 Slovenia N A PC H and 386 1 ...

Страница 28: ...SA 62 21 4080 9086 Customer Hotline 62 8888 01 9086 Customer Hotline Mon Thu 08 30 12 00 13 00 17 30 Fri 08 30 11 30 13 00 17 30 Israel Eastronics LTD 1 800 567000 Sun Thu 08 00 18 00 Korea Alphascan Displays Inc 1661 5003 Mon Fri 9 00am 5 30pm Sat 9 00am 1 00pm Malaysia R Logic Sdn Bhd 603 5102 3336 Mon Fri 8 15am 5 00pm Sat 8 30am 12 30am New Zealand Visual Group Ltd 0800 657447 Mon Fri 8 30am 5...

Страница 29: ...entre 99312 460733 460957 Mon Fri 09 00 18 00 Uzbekistan Soniko Plus Private Enterprise Ltd 99871 2784650 Mon Fri 09 00 18 00 Vietnam FPT Service Informatic Company Ltd Ho Chi Minh City Branch 84 8 38248007 Ho Chi Minh City 84 5113 562666 Danang City 84 5113 562666 Can tho Province Mon Fri 8 00 12 00 13 30 17 30 Sat 8 00 12 00 Japan フィリップスモ ニター サポー トセンター 0120 060 530 Mon Fri 10 00 17 00 ...

Страница 30: ...he monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnec...

Страница 31: ...your graphic adaptor is not Eliminate the vertical bars using the Phase Clock of Setup in OSD Main Controls It is valid only in VGA mode Image appears blurred indistinct or too dark Adjust the contrast and brightness on On Screen Display An after image burn in or ghost image remains after the power has been turned off Uninterrupted display of still or static images over an extended period may caus...

Страница 32: ...t for you at a nominal charge after verification of ownership Please note that this activity is not covered by standard warranty terms 8 3 General FAQs Q1 When I install my monitor what should I do if the screen shows Cannot display this video mode Ans Recommended resolution for this monitor 1920x1080 60Hz Unplug all cables then connect your PC to the monitor that you used previously In the Window...

Страница 33: ...pears warm with a red white color tone while a 9300K temperature yields cool blue white toning 2 sRGB this is a standard setting for ensuring correct exchange of colors between different device e g digital cameras monitors printers scanners etc 3 User Define the user can choose his her preference color setting by adjusting red green blue color Note A measurement of the color of light radiated by a...

Страница 34: ...ned above is not covered under your warranty Q12 Why is my Display not showing sharp text and is displaying jagged characters Ans Your LCD monitor works best at its native resolution of 1920x1080 60Hz For best display please use this resolution Q13 How to unlock lock my hot key Ans Please press for 10 seconds to unlock lock the hot key by doing so your monitor pops out Attention to show the unlock...

Страница 35: ...l rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version M62X6E1T ...

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