Deluxe Dual Float Controller Model # DFC2
The benefit of this controller is that it will sound an alarm
when problems exist regarding the ability of the sump
pump to keep the basement dry.
The PHCC Pro Series Deluxe Dual Float Controller features a
series of warnings (audible and visual) that pinpoint
potential problems with the pump, switch and power
conditions. The controller will sound an alarm when
power has been interrupted, when the pump has run for
more than 10 minutes continuously, or when the 9V
battery is low. The 9V battery (sold separately) runs the
controller during a power outage, allowing it to sound an
alarm if the circuit breaker trips, the controller is not
plugged in securely, or the homes power is interrupted.
Note: The 9V battery will only power the switch, not the
pump.
The Deluxe Controller has a dial (located in the
battery compartment) to adjust the number of seconds
that the pump will run after the float drops. The Deluxe
Controller will also run the pump once a week for approximately four (4) seconds. This test
will exercise the pump and help ensure the pump is working properly.
Operating the Pump in a Continuous Duty Application
The PHCC Pro Series pumps are rated for continuous duty and may be used in applications
requiring continuous pumping including fountains, ponds, etc. For use in any continuous
duty application the pump should be plugged directly into the wall outlet without the use of
a controller. The outlet must be a single phase properly grounded 3-prong receptacle, 115V,
60HZ.
For continuous duty operation, the pump must be submerged at least 3/4 of the depth
of the pump at all times.
Understanding the Warnings and Alarms (Model # DFC2)
AC power is out
There are several causes for power failure.
The most common are a power outage by
the electric company or a tripped circuit
breaker. Although the deluxe controller
can not run the pump, it will sound an
alarm indicating the loss of power. This
will allow the homeowner to address the
problem. If this warning light and alarm
are on, the control box is not receiving
AC power for one of several reasons:
1. The control box is not plugged in.
2. The power to the house is out.
3. The circuit breaker to that outlet has been tripped.
4. The ground fault interrupter has been tripped for that outlet.
5. A power brownout is taking place.
Note: A PHCC Pro Series battery backup sump pump system can protect the basement during a
power outage. It will automatically activate a separate 12-volt battery powered pump, which
will keep the basement dry until power is restored.
Power Failure Alarm slide switch
When the controller is not receiving AC power, the monitoring features and the audible
alarms are powered by the 9-volt battery. This type of battery will power the controller for
many hours, but not indefinitely. Once the source of the AC power alarm is determined, it is
suggested that the Power Failure Alarm slide switch be turned to the
OFF
position until the
power is restored. This will preserve the battery and silence the alarm. When AC power is
restored, slide this switch back to the
ON
position.
Note: If the AC power is restored and the
slide switch is in the OFF position, the alarm and light for the 9-volt battery warning will
activate, even if the battery is good. This is a reminder to reset the alarm. Slide the switch
to the ON position. If the battery is good, the light will go out. If the alarm continues to
sound, replace the battery.
The system is operating
This light should be
ON
and flashing at all times. It is included to indicate that the system
is monitoring the sump conditions. This light will not illuminate when:
1. The power is out and the Power Failure Alarm slide switch is in the
OFF
position.
2. The power is out and the 9V battery is discharged.
3. The controller is not functioning. Contact Glentronics service department.
The 9-volt battery is low
1. The 9-volt battery located in the top of the control box is coming to the end of its useful
life. Replace it with a new 9-volt alkaline battery.
2. The Power Failure Alarm switch is in the
OFF
position. It must be in the
ON
position at
all times, except when silencing an actual power failure condition.
Pump or float problem
This key feature monitors the time that the float switch is continuously up or in the
activated position. It is unusual for a pump run for 10 or more minutes continuously. This
can occur for many different reasons. Either the float is stuck in the up position, there is a
mechanical problem with the pump, or there is a problem with the plumbing connections.
Please refer to this manual’s Troubleshooting Guide on the following page.
See page 4 for Maintenance Check List and Backup Installation
3
DFC2
Limited Warranty
By opening this package and using this GLENTRONICS, INC. product, you are agreeing to be bound by the terms of the GLENTRONICS, INC. limited warranty (“warranty”) as set out below. Do not use your
product until you have read the terms of the warranty. If you do not agree to the terms of the warranty, do not use the product and return it within the return period stated on your purchase receipt from the
retail store or authorized distributor where you purchased it for a refund.
To the extent permitted by law, this warranty and the remedies set forth are exclusive and in lieu of all other warranties, remedies and conditions, whether oral, written, statutory, express or implied.
GLENTRONICS, INC. disclaims all statutory and implied warranties, including without limitation, warranties of merchantability and fitness for a particular purpose and warranties against hidden or latent defects,
to the extent permitted by law. GLENTRONICS, INC. will not be liable for any incidental, special or consequential damages for breach of any express or implied warranties on this product. In so far as such
warranties cannot be disclaimed, GLENTRONICS, INC. limits the duration and remedies of such warranties to the duration of this express warranty and, AT GLENTRONICS, INC.'s option, the repair or replacement
services described below. Some states (countries and provinces) do not allow limitations on how long an implied warranty (or condition) may last, so the limitation described above may not apply to you.
Any and all causes of action arising from, filed as a result of or in reference to, this warranty or the products described under this warranty shall be governed by and construed under the laws of the State of
Illinois. Any cause of action arising from, filed as a result of or in reference to, this warranty or the products described under this warranty shall be filed only in the Circuit Court of the 18th Judicial District,
Lake County, Waukegan, Illinois, or in the Northern District of Illinois if filed in Federal Court. The maximum liability for any product described in this warranty shall be the cost of product replacement only.
If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
What is Covered by this Warranty?
GLENTRONICS, INC. warrants to the end purchaser that its pumps, switch and control unit products are free from defective materials and workmanship for the periods indicated below:
All parts and labor (excluding installation) for a period of:
• 4 years from the date of installation, when purchased and installed by a contractor and used intermittently as a sump pump (S3 Series), otherwise 3 years
• 5 years form the date of installation when intermittently as a sump pump (S5 Series)
• 1 year from the date of installation when used in continuous duty operations such as fountains or ponds
The defective product must be returned directly to the factory, postage prepaid with the original bill of sale or receipt to the address listed below. GLENTRONICS, INC., at its option, will either repair or replace
the product and return it postage prepaid.
What is NOT Covered by this Warranty?
This warranty does not cover the cost or value of damaged property, including expressly any property that has been affected by water overflow, seepage or flooding. If GLENTRONICS, INC. determines that a
product is deemed defective under this warranty agreement, it will repair or replace the PRODUCT ONLY. GLENTRONICS, INC. will not cover the cost to reinstall the product, nor will GLENTRONICS, INC. pay the
cost of having a plumber or contractor repair or replace the product.
GLENTRONICS, INC. will not repair or replace a product that was installed incorrectly. A product shall be considered “installed incorrectly” when it deviates in any way from the instructions described in this manual.
This warranty does not cover product problems resulting from handling liquids hotter than 104 degrees Fahrenheit, handling inflammable liquids, solvents, strong chemicals or severe abrasive solutions; user
abuse; misuse, neglect, improper maintenance, commercial or industrial use; improper connection or installation, damages caused by lightning strikes; excessive surges in AC line voltage; water damage to the
controller; other acts of nature, or failure to operate in accordance with the enclosed written instructions.
How to Obtain Warranty Service
Within thirty (30) days of the product’s defective performance, the unit must be shipped, freight prepaid, or delivered to GLENTRONICS, INC. to provide the services described hereunder in either its original
carton and inserts, or a similar package affording an equal degree of protection. Products not received by GLENTRONICS, INC. at the address indicated below within thirty (30) days of the product’s defective
performance will not be considered for warranty service. Products received after eighteen the above timeframe, fall outside of the timeframe for warranty service and will not be eligible for warranty service. The
product must be returned to GLENTRONICS, INC. for inspection in order to be considered for warranty service. If the product is not returned to GLENTRONICS, INC. or the product is inspected by any person,
plumber, contractor or business other than GLENTRONICS, INC., this warranty shall no longer be valid. Prior to defective operation, the unit must not have been previously altered, repaired or serviced by anyone
other than GLENTRONICS, INC., or its agent; the serial number on the unit must not have been altered or removed; the unit must not have been subject to accident, misuse, abuse or operated contrary to the
instructions contained in the accompanying manual. The dealer's dated bill of sale, or installer’s invoice must be retained as evidence of the date of purchase and to establish warranty eligibility.
Where are Products Sent for Warranty Service?
Glentronics, Inc., 645 Heathrow Drive, Lincolnshire, IL 60069
How Can I Obtain More Information?
By calling 800-991-0466