Troubleshooting
Technical Specifications
12
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AC SPECIFICATIONS
CAPACITY
(VA)__________________________________________________________1500VA
(Watts)________________________________________________________1000W
INPUT
Voltage Range____________________________________________88Vac - 147Vac
Frequency Range______________________________________________47 - 63 Hz
OUTPUT
On Battery Output Voltage_____________________Pure Sine Wave at /- 5%
On Battery Output Frequency__________________________________ 60 Hz +/- 1%
Transfer Time_____________________________________________________ 4ms
PROTECTION & FILTRATION
On Utility____________________________________ Over/Under voltage protection
On Battery________________________________________ Internal Current Limiting
Patented Power Management Circuit____________________________________Yes
Overvoltage Shutoff ____________________________________________144V ±8V
Undervoltage Shutoff ___________________________________________ 90V ±6V
Thermal Fusing____________________________________________________Yes
Protection Modes __________________________________________L-N, L-G, N-G
Response Time ___________________________________________________ < 1 n
Single Pulse Energy Dissipation_________________________________1650 Joules
EMI/RFI Noise Filtration______________________________50dB (100kHz – 1 MHz)
TELCO PROTECTION
Fuseless/Auto-Resettable_____________________________________________Yes
Clamping Level___________________________________________________ 260V
Capacitance _____________________________________________ 30 pf (approx.)
Suppression Modes_________________________________ Metallic & Longitudinal
Wires Protected_______________________________________2 wire, 1 pair (4 & 5)
Connectors______________________________________RJ-11/45 Shared with LAN
LAN PROTECTION
Compatibility___________________________________________________________10/100bT
Clamping Level_______________________________________________________________7V
Suppression Modes_____________________________________Differential & Common Ground
Wires Protected____________________________________________________Pins 1, 2, 3, & 6
Connectors______________________________________________RJ/11-45 Shared with Telco
BATTERY
Sealed____________________________________________________________________Yes
Maintenance-free____________________________________________________________Yes
Lead acid___________________________________________________________________Yes
User replaceable_____________________________________________________________Yes
Typical recharge time _______________________________________________________8 hrs.
COMMUNICATION
Software ___________________________________ Included (Windows95/98/ME/NT/2000/XP)
Hardware_______________________________________________ RS232 (open command set)
Programmable IR_________________(learning) sends IR signals to equipment after power failure
PHYSICAL
Rack Mountable_________________________________________Yes (rack mount kit included)
Maximum Dimensions_____________________________________________17" x 3.5 x 15.3"
Weight (lbs.)________________________________________________________________ 59
Outlets______________________________________________ 6 Total (2 assigned critical load)
GENERAL
Lightning protection __________________________________________________________Yes
Product Warranty_________________________________________________________ 3 Years
Design and specifications subject to change without notice due to product improvement.
Problem
Outlets do not provide power to
equipment.
The UPS does not perform to
expected runtime.
The UPS will not turn on.
Software is inactive.
Possible Cause
Circuit breaker is tripped due to overload
Batteries are discharged.
Unit has been damaged by a surge or spike.
Battery is not fully charged.
Battery is slightly worn out.
The on/off switch is designed to prevent damage by rapidly
turning it off and on.
The unit is not connected to an AC outlet.
The battery is worn out.
Mechanical problem.
The serial cable is not connected.
The serial cable is connected to the wrong port.
The unit is not providing battery power
The serial cable is not the cable that was provided with the unit.
Solution
Turn the UPS off and unplug at least one piece of equipment.
Wait 10 seconds, reset the circuit breaker and then turn the UPS on.
Recharge the unit for at least 4 hours.
Recharge the battery by leaving the UPS plugged in.
Recharge the battery by leaving the UPS plugged in.
Contact Panamax about replacement batteries.
Turn the UPS off. Wait 10 seconds and then turn the UPS on.
The unit must be connected to a 110/120v 60Hz outlet.
Contact Panamax about replacement batteries.
Contact Panamax.
Connect the serial cable to the UPS unit and an open serial port of
your computer. You must use the cable included with the unit.
Try another serial port on your computer.
Shut down your computer and turn the UPS off. Wait 10 seconds and
turn the UPS on. This should reset the unit.
You must use the cable included with the unit for the software.
