11 Service solutions from Pfeiffer Vacuum
We offer first class service
Long vacuum component service life, coupled with low downtimes, are clear expectations that you have
of us. We satisfy your needs with capable products and outstanding service.
Our intention is always to optimize our core expertise, servicing vacuum components. After the pur-
chase of a product from Pfeiffer Vacuum, our service is still far from over. Often that's precisely where it
starts. Naturally with proven Pfeiffer Vacuum quality.
Our professional sales engineers and service technicians stand ready to provide hands-on support to
you worldwide. Pfeiffer Vacuum offers a complete portfolio of service offerings, ranging from
right through to
.
Take advantage of Pfeiffer Vacuum Service
Whether for preventative on-site service from our field service, fast replacement with as-new replace-
ment products or repair in a
close to you; you have various options for upholding your
equipment availability. Detailed information and addresses can be found on our website in the
Advice on the optimum solution is available from your
Pfeiffer Vacuum contact partner
.
For quick and smooth handling of the service process, we recommend the following steps:
1.
Download the current form templates.
─
Declaration of Service Request
─
─
a.
Dismantle all accessories (all parts that are not original parts).
b.
Drain the operating fluid/lubricant as necessary.
c.
Drain the cooling medium as necessary.
ANFORDERUNG SERVICE
ERKLÄRUNG KONTAMINIERUNG
2.
Fill out the service request and the declaration of contamination.
3.
Send the forms via email, fax or post to your local
4.
You will receive a response from Pfeiffer Vacuum.
Sending of contaminated products
No units will be accepted if they are contaminated with micro-biological, explosive or radioactive sub-
stances. If products are contaminated or if the declaration of contamination is missing, Pfeiffer Vacuum
performs decontamination at the
shipper's expense
.
Service solutions from Pfeiffer Vacuum
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