16
condensation on
the bottle
surface
The door does not close properly.
Please refer to the problem #6 “The door will not close
properly” and its solutions.
13. The
temperature
difference
between the
bottles inside the
cabinet is large
There are other objects besides drink bottles
in the cabinet, which affects the air
circulation.
This refrigerator is designed for wine storage, if there are
other objects, please remove it. The number of bottles
placed on each layer cannot exceed the standard
configuration.
The running time is too short, and the system
has not reached a stable state.
No action required. After extending the cooling time, the
temperature inside the cabinet will be uniform.
The upper and lower temperatures are not
preset properly. (only applicable to dual-zone
wine cabinets)
Adjust the temperature setting value; the best setting is that
the preset value in the LOWER zone is 9°F (5°C) higher
than the UPPER zone.
14. The power
consumption is
different from the
value on the
label
Power consumption is related to many
factors, such as ambient temperature,
ventilation conditions, the number
of bottles in the cabinet, preset temperature,
and voltage level. The actual situation may
differ from the power
consumption indicated on the label. This is
normal.
No action required.
15. Incomplete
display
characters
The number on the display is missing one or
two strokes
The wiring of the display is poor connected. In most cases,
it will not affect the cooling function of the refrigerator.
The display is not displayed, but the keys have
sound
Find a technician to repair.
16. Button failure
The door opening time is too long, resulting
in too much condensation on the glass panel
Avoid opening the door for a long time when the machine
is turned on, it will return to normal in ten minutes after the
door is closed.
Signals such as cars, hair dryers, induction
cookers, and mobile phones accidentally
interfere with the wine cabinet
Keep away from the signal source, turn off and unplug the
power, then restart the refrigerator.
Display or control board failure.
Find a technician to repair.
17. There is smell
inside the
cabinet
The new machine may leave a small amount
of environmental cleaner
No action required, it will disappear gradually
The smell of wooden shelves
No action required, it will disappear gradually
18. Error code
U1, C1, U2 or C2
Error code U1 or C1 means the sensor in the
UPPER zone is short-circuit or open-circuit.
The sensor in the UPPER zone is defective, or the
socket/plug with UP mark on PCB is poor connected.
Please check the connection or replace the sensor.
Error code U2 or C2 means the sensor in the
LOWER zone is short-circuit or open-circuit.
The sensor in the LOWER zone is defective, or the
socket/plug with DOWN mark on PCB is poor connected.
Please check the connection or replace the
sensor.
19. Error code
HH
High-temperature alarm
Please refer to the problem #2 “Refrigerator is not cold
enough; can not cool down to the preset temp.” and its
solutions. Then unplug the power plug for 5
hours, restart the refrigerator.
20. Error code LL
Low-temperature alarm
1. Unplug the power for 5 hours, restart the refrigerator and
check again.
2. Check or replace the sensors and control board.
3. Check or replace the the electromagnetic valve
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