14
Fans (condenser fan or evaporator fan) stop
working or operate at low speed
Ask the technician to check whether there is a standard
voltage on the fan terminal when turning on the power. If
the voltage is abnormal, please check the switching power
supply or the motherboard or circuit failure. If the voltage is
normal, the fan may be damaged, please replace with a new
fan.
The compressor or its accessories are
damaged
Turn off the power and ask the technician to diagnose.
3. Compressor
starts and stops
frequently
The door is not closed tightly.
Please refer to the problem #6 “The door will not close
properly” and its solutions. Then unplug the power plug for
5 hours, wait for the ice on the
evaporator melt, restart the refrigerator.
The door gasket is not properly sealed.
1. Use low heat on a hairdryer to make the door seal take
shape.
2. Replace with a new door gasket.
The door is opened too often.
Reduce the times/frequency of door openings.
The ambient temperature is too high (over
100°F | 38°C)
Move the refrigerator to a cool and ventilated place
Improper setting of temperature and the
temperature variances
Properly increase the temperature and its variances
The temperature sensor is not connected
correctly.
Read the wiring diagram to make the correct connection of
the sensor.
The sensor is faulty.
Replace with a new sensor
4. The light does
not work.
Not plugged in, or the light button is "OFF."
Not enough brightness. The light itself is
faulty. PCB circuit faulty.
1. Adjust the brightness of the lamp according to the
operating instructions.
2. Replace with new bulb; the lamp has its polarity.
3. Find a technician to repair.
5. The
Refrigerator
seems to make
too much noise.
No standing hours before connecting the
refrigerator to the power source.
Turn off the power and let it stand for hours.
The stand feet is not leveling; vibrations lead
to noise
Adjust the stand feet and ensure they are leveled.
The floor is not stable enough
Move to a solid and stable floor
Hot and cold contraction sounds of the inner
tank and other plastics
No action required. It will gradually disappear.
Copper pipe hits other objects and makes
noise
Gently adjust the position of the pipe.
The vibration of internal moving parts caused
by inertia when the compressor is stopped or
started
It’s normal, no action required.
A liquid plumbing noise may come from the
flow of the refrigerators gases
As each cycle ends, you may hear gurgling sounds. It’s
normal, no action required.
Vibration of cooling copper pipes or fans hit
other objects
Open the back cover of the refrigerator, and properly adjust
the copper pipes and wires so that they will not hit or
resonate with other objects.
Compressor or fan itself failure
Find a technician to repair.
6. The door will
not close
Door is blocked by the non-standard size
bottles
Adjust the position of bottles, or the number of shelves
appropriately
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