www.petsafe.net 15
Troubleshooting
Barrier
transmitter
does not
appear
to work
• Check that the power light is red to indicate that it
has been turned on
• Make sure the power adapter is plugged into a
working 120 volt outlet
• Verify that the outlet is working properly by plugging
in a known working item such as a radio
• If the power light still does not come on, the barrier
transmitter and/or the power adapter needs to be
replaced—Contact the Customer Care Center
• Increase the barrier area range on the
barrier transmitter
Barrier area
range is
too low
• Check the receiver collar battery status
• Adjust the barrier transmitter range to increase the
barrier area size
Barrier area
range is
too high
• Adjust the barrier transmitter range to decrease the
barrier area size