10
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Frequently Asked Questions
Is the Stimulation safe for my
pet?
While the Stimulation is unpleasant, it is harmless to your
pet. Electronic training devices require interaction and
training from the owner to achieve desired results.
How old does a pet have to
be before using the Wireless
Crate
™
Your pet should be able to learn basic obedience
commands such as “Sit” or “Here”. The Receiver Collar
may be too large for dogs under 8 lb.
Once my pet is trained will he
have to continue to wear the
Receiver Collar?
Probably not. He may need to wear the Receiver Collar
from time to time for reinforcement.
Is the Receiver Collar
waterproof?
Yes.
Can I use the Wireless Crate
™
with more than one pet?
No. The Wireless Crate
™
can only be used with one pet at a
time. Other pets wearing a compatible Receiver Collar or using
a second Wireless Crate
™
should be kept at least 10 ft. away.
Can I use the Wireless Crate
™
on aggressive pets?
We do not recommend any of our products to be used
on aggressive pets. We recommend you contact your local
veterinarian or professional trainer to determine if your
pet might be aggressive.
What is the range of the
Wireless Crate
™
?
The range you get with your Wireless Crate
™
will vary
according to the battery life cycle as well as transmission
from other radio devices. The product will provide
stimulation for a minimum 3 ft. and a maximum 10 ft. range.
How long will the Reveiver
Collar deliver stimulation to
my pet?
The maximum duration of stimulation is a function of the
Receiver Collar. The maximum duration of stimulation
for any PetSafe Receiver Collar is 30 seconds. Consult
documentation that came with your Reveiver Collar for
more specifi c information about your model of collar.
What do I do if my pet’s neck
becomes red and irritated?
This condition is due to the Contact Points irritating the
skin. Discontinue use of the Receiver Collar for a few
days. If the condition persists beyond 48 hours, see your
veterinarian. Once the skin returns to normal, replace
Receiver Collar, and monitor the skin condition closely.
The Wireless Crate
™
operates
as described but the dog is not
affected by the stimulation.
What do I do?
First make sure the Receiver Collar is fi tted properly and
is on as described in the users manual. If the dog is still
not responding please call our Customer Care Center.
What will the reaction of my
dog be to the Stimulation?
Each dog reacts differently to the stimulation. Most dogs
will only receive a few stimulations and those will be
during the training period.
