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The Receiver Collar
has injured my pet’s
neck.
• Failing to follow the important safety
information at the front of the Operating
Guide has caused pressure ulcers. Some
descriptions of advanced pressure ulcers
describe the sores as looking like burns on
the dog’s neck. Be assured that electronic
collars do not use enough energy to create
electrical burns. The energy in an output
pulse is only a few thousandths of a Joule;
it is similar in nature to the static pulse
that you may feel when getting out of
your car. In some cases, pressure ulcers
are described as chemical burns. The
battery in your Receiver Collar is sealed, in
addition, your collar’s housing is also sealed.
This redundant sealing makes it virtually
impossible, without misuse or abuse, for your
Receiver Collar battery to leak onto your pet’s
neck. Please review and follow the important
safety information on pages 2-8, and the
instructions in Step 3 under the heading “Fit
the Receiver Collar” on pages 22-25.
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