20
Customer Care Center 1-800-732-2677
FREQUENTLY ASKED QUESTIONS
Is the static stimulation safe for
my pet?
While the stimulation is unpleasant, it is harmless to your pet.
Electronic training devices require interaction and training from
the owner to achieve desired results.
How old does a pet have to be
before using the
ADVENTURE
Dog Trainer?
Your pet should be able to learn basic obedience commands
such as “Sit” or “Stay” and be at least 6 months old before
using the Trainer. The Receiver Collar may be too large for dogs
under 8 lbs.
Once my pet is trained and has
been obeying my commands,
will he have to continue to wear
the Receiver Collar?
Probably not. He may need to wear the Receiver Collar from
time to time for reinforcement.
Is the Receiver Collar
waterproof?
Yes. Although the Handheld Remote and Receiver Collar are
waterproof without the charger covers, keep the covers in place
when not charging to keep debris out of the openings.
Will I get exactly 800 yards of
range with the
ADVENTURE
Dog Trainer?
The range you get with your
ADVENTURE
Dog Trainer will
vary according to terrain, weather, vegetation, as well as
transmission from other radio devices. To get the maximum
amount of range, please refer to “How the System Works”
section of this guide.
How long can I continuously
deliver stimulation to my pet?
The maximum amount of time you can press a Continuous
Stimulation Button and deliver stimulation to your pet is 8
seconds. After eight seconds, the Handheld Remote will time-
out, and the Continuous Stimulation Button must be released
and pressed again.
