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Frequently Asked Questions
Is the Stimulation safe for
my pet?
While the Stimulation is unpleasant, it is harmless to your
pet. Electronic training devices require interaction and
training from the owner to achieve desired results.
How old does a pet have to
be before using the 400 m
Trainer?
Your pet should be able to learn basic obedience
commands such as “Sit” or “Stay.” The Receiver Collar
may be too large for dogs under 3.6 kg.
Once my pet is trained and has
been obeying my commands,
will he have to continue to wear
the Receiver Collar?
Probably not. He may need to wear the Receiver Collar
from time to time for reinforcement.
Is the Receiver Collar
waterproof?
Yes. If the rechargeable battery pack ever needs to be
replaced, make sure the o-ring and o-ring groove are free
from dirt and debris.
Can I use the 400 m Trainer
with more than one pet?
Yes, Add-A-Dog
™
Receiver Collars must be purchased
and the Remote Transmitter must be changed to Mode
3 or 4.
Can I use the 400 m Trainer on
aggressive pets?
We do not recommend any of our products to be used
on aggressive pets. We recommend you contact your local
veterinarian or professional trainer to determine if your
pet might be aggressive.
Will I get exactly 400 m of range
with the 400 m Trainer?
The range you get with your 400 m Trainer will vary
according to terrain, weather, vegetation, as well as
transmission from other radio devices. To get the
maximum amount of range, please refer to “How the
System Works” section of this guide.
How long can I continuously
deliver Stimulation to my pet?
The maximum amount of time you can press the
Continuous Stimulation Button and deliver Stimulation
to your pet continuously is 8 seconds. After eight
seconds, the Remote Transmitter will time-out, and the
Continuous Stimulation Button must be released and
pressed again.
What do I do if my pet’s neck
becomes red and irritated?
This condition is due to the Contact Points irritating the
skin. Discontinue use of the Receiver Collar for a few
days. If the condition persists beyond 48 hours, see your
veterinarian. Once the skin returns to normal, replace
Receiver Collar, and monitor the skin condition closely.
