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Frequently Asked Questions
Will my dog stop
barking completely?
• The Bark Control Collar effectively and humanely
stops most barking when it is worn. It should only
be worn during periods of unwanted barking.
Will another dog’s
bark set off the Bark
Control Collar?
• No.
Is the Bark Control
Collar safe and
humane?
• Yes. The Bark Control Collar is designed to get
your dog’s attention, not to punish him. However,
the initial Static Correction may startle your dog.
Will the Bark Control
Collar work for my
dog?
• The Bark Control Collar is safe and effective for all
breeds and sizes of dogs, though it may be too large
for dogs under 3.6 kg (8 lbs) to wear comfortably.
Can I attach a lead
to the Bark Control
Collar?
• No. This can result in pulling the Contact Points
too tightly against your pet’s neck. Attach a lead to a
separate, non-metallic collar, making sure the extra
collar does not put pressure on the Contact Points.
Troubleshooting
My dog keeps barking
(does not respond to
the Static Correction).
• Tighten the Bark Control Collar and/or trim your
dog’s hair where the Contact Points touch his
neck to ensure good skin contact.
• Test the Bark Control Collar (see “To Test the
Bark Control Collar” section).
• Increase the Correction Mode.
• Replace the battery.
• Contact the Customer Care Centre.
The Indicator Light
keeps fl ashing.
• Make sure the Mode Push-button is not set to Test.
• Replace the battery.
• If the light continues to fl ash red with a new
battery, contact the Customer Care Centre.
