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Dispensing food slowly.
• Check if Slow Feed mode is set on pet feeder
with Slow Feed indicator displayed in lower
right corner of LCD screen. When set, Slow
Feed applies to all scheduled meals (see
“Slow Feed Mode”
section).
• Ensure you are using only dry or semi-
moist food.
Not dispensing meals at
scheduled times.
• Remember that meals can only be scheduled
within 15 minute increments (for example: 17:00,
17:15, 17:30, 17:45, or 18:00 (5:00, 5:15,
5:30, 5:45 or 6:00 pm)).
• Check clock to ensure time is set correctly (see
“View/Change Time”
section).
Error Screen F01
• Ensure conveyor agitator is positioned inside
back food chute on hopper with release button
locked in place (see
“To Install Hopper”
section). All scheduled feedings will stop until
error is cleared. To clear error, press
ENTER
button. Once cleared, pet feeder will pick up
with next scheduled meal.
• Jammed motor. All scheduled feedings will
stop until error is cleared. To clear error, press
ENTER
button. Once cleared, pet feeder will
pick up with next scheduled meal.
• If F01 error repeats or continues, disassemble
and clean pet feeder, ensuring to thoroughly
clean conveyor (see
“Care and
Cleaning”
section).
Error Screen F02
• Switch or motor obstruction or error. Contact
Customer Care.
Replacement Parts and Accessories
Replacement parts or accessories for your pet feeder can be purchased by visiting
www.petsafe.net to locate a retailer near you and for a listing of Customer Care Centre
telephone numbers in your area.
