Petsafe Drinkwell PWW00-13705, Руководство по эксплуатации

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The Fountain and Your Environment
If you live in a humid environment and have problems with mold or algae, soak all fountain
parts in a diluted vinegar solution (20% White Vinegar and 80% Water) for 10 minutes after
regular cleaning. Also, pour the diluted vinegar solution into the pump’s motor cavity.
If you have hard water, small white mineral deposits may form on or inside the pump. This
can eventually prevent the impeller from turning properly. To avoid replacement or damage to
the pump, please take the following precautions:
• Clean the pump more frequently.
• Clean the pump with a diluted vinegar solution weekly.
• Use bottled water instead of tap water.
General Tips
• When being introduced to the fountain, your pet may be cautious of this new and unusual
object. After beginning operation of your fountain, simply allow your pet to adjust at his or
her own pace. Some pets may take several days or longer to begin use, while others will
start right away.
• Your pet may prefer that the fountain be placed away from their normal feeding area. Try
placing it in another location, such as a different area of the kitchen or in a bathroom or
utility room.
• Add ice cubes to the bowl for refreshing, ice-cold running water.
Troubleshooting
The answers to these questions should help you solve most problems you may have with the
pet fountain. If they do not, please contact our Customer Care Center at 1-800-732-2677.
TROUBLESHOOTING
PROBLEM SOLUTION
Pump is not working or
low flow
•The pump needs to be taken apart and cleaned every two
weeks. A video detailing how to properly clean the pump is
available on our website www.petsafe.net
• When replacing filters, rinse with cold water and tap a
couple of times to redistribute granulated carbon.
Rubber gasket is missing
from packaging
•The gasket comes already installed on the filter housing
Fountain is loud, gurgling • Check water level. If fountain gets too low the pump will
have to work harder causing it to be louder than normal.
• Take apart and clean pump.
Fountain seems dirty even
after cleaning
• If you have hard water, small white mineral deposits may
form on or inside the pump. Clean with white vinegar
and allow to soak in diluted vinegar for approximately 20
minutes.
There’s black dirt in the
bowl.
• This black stuff is loose charcoal from the filter and is
completely harmless for your pet to drink. Rinse the filter in
cold water before placing it in the fountain to prevent this.
The fountain feels slimy.
• The slimy feeling may be caused by your pet’s saliva.
Change the water and clean your fountain more frequently
to prevent this.
The adaptor is warm to the
touch.
• Unplug the fountain and plug it into a surge protector.