Can I attach a leash to the collar-receiver?
No. This can result in pulling the metal probes too tightly against your dog's neck.
Attach a leash to a separate, nonmetallic collar or a harness, ensuring the extra
collar does not put pressure on the metal probes.
How will I know when to charge the system?
For the remote transmitter: the symbol will show up on the LCD screen; for the
receiver: if you hear a beep for 20 seconds when it is already on, you will need to
charge the receiver.
What's the life-span of the lithium batteries of the remote transmitter and the collar
-receiver?
They can be charged over 400 times
How long can I leave collar-receiver on my dog?
As the collar is not designed to be worn constantly, we recommend the collar not
be worn for more than 12 hours out of every 24-hour period.
How should I arrange training sessions for my pet?
Make the training sessions short and positive, between 10-15 minutes long, each
time. This enable your dog to keep its attention focused on you.
What kind of dogs is Petrainer rechargeable training collar suitable for?
The collar is adjustable from length 5.9 “(15cm) to 19.6” (50cm), if your pet's neck
circumference is smaller than 5.9”, you have to rethread it, if your pet's neck
circumference is larger than 22”, this collar may not be suitable for your pet. This
collar is NOT suitable for dogs under 15Ibs.
Troubleshooting
My pet is not responding after the Petrainer pet training system has
been installed successfully.
Yo u need to charge the remote transmitter and the collar-receiver for 2H
separately before initial use.
Check to see if the remote transmitter and the collar-receiver have been turned
on.
Check the intensity levels of vibration and static shock.
Make sure the collar-receiver has sufficient power to operate.
Restart the collar-receiver by pressing the ON/OFF button.
Please test the 4 functions (i.e. BEEP. LIGHT. VIBRATION AND STATIC SHOCK)
before initial use. See the “test the training system” part of this guide for testing
methods.
Check whether the collar-receiver has entered into the DEEP SLEEP mode.
Check if the collar fits snugly with your pet's neck.
Check the thickness of your pet's fur and use appropriate length metal probes.
If necessary, please trim your pet's neck hair so that the metal probes come in
direct contact with your pet's skin.
If all of the above have been addressed and your pet still gives no response.
Please try to re-connect the remote transmitter and the collar-receiver.
The remote transmitter does not work.
Check if the remote transmitter is in low battery status. If the icon “ ” shows
up, battery exhaustion is imminent.
You have to press and hold the MODE button on the transmitter to turn it on.
Check if the transmitter has entered into the STANDBY or DEEP SLEEP status.
My collar-receiver works great for some time, yet it does not work
after charging.
First, check if the receiver has been charged correctly. Check the “prepare the
collar-receiver” part of the guide for the correct charging method.
Check if the receiver has been turned on.
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