Troubleshooting
Error
Cause
Possible Solution
Unclosed Lid
The lid is not latched
properly
1. Check that nothing prevents the lid from closing.
2. Press lid and ensure the handle is locked properly.
Detection system is faulty
1. Turn off the unit.
2. Contact technical assistance.
Fan not working
No Power
1. Check main voltage
2. Check that the voltage of the unit matches
that being delivered by the main power supply.
3. Make sure that the unit is plugged in properly.
4. Check and replace fuses if blown.
Faulty Fan
1. Turn off the unit.
2. Contact technical support.
Display screen shows
incomplete or
unusual characters
CPU needs to be reset
1. Turn off the unit.
2. Wait 10 seconds.
3. Turn the unit back on.
No display on the screen
No Power
1. Check main voltage.
2. Check that the voltage of the unit matches
that being delivered by the main power supply.
3. Make sure the unit is plugged in properly.
4. Check and replace fuses if blown.
Faulty display screen
1. Turn off the unit.
2. Contact technical support.
One or several tubes are
not sealed tightly
The cap is not
properly sealed or the tube
is faulty
If dangerous or potentially dangerous sample
is contained in the tube, apply the proper
decontamination procedure.
Unit powers on with
a loud “BANG”
Motor control device
damaged due to incorrect
voltage selection
Return unit to OMNI International for
replacement of motor control device.
Unit powers on but
motor does not turn
Incorrect voltage selected
Power off the unit and select appropriate
voltage. If problem persists, contact OMNI
International for assistance.
Fingerplate lock is
difficult to disengage.
Knob position
Turn knob slightly counter-clockwise to release
tension.
Tube leakage
Speed is too high
High temperature or
pressure inside tubes
Reduce processing time or speed
DO NOT: attempt to service the Bead Ruptor Elite
TM
Bead Mill in a manner other than
those discussed in this manual. For any issue that is unsuccessfully corrected using this
guide, please contact your authorized dealer or call OMNI International at 1-800-776-4431.
