Perception PowerVu, Руководство пользователя, Страница: 11 / 16

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Troubleshooting your Energy Monitor
My Energy Monitor won’t connect to my smart meter.
Check the signal strength indicator. If there are no bars then
you may not be within range of your meter.
Try moving your Energy Monitor closer to your meter (within
a few meters) and touch one of the buttons. Your Energy
Monitor will then search for your meter and connect if it finds
it. If your Energy Monitor still does not connect, then your
Energy Monitor may not be authorized to connect to your
meter - you may need to repeat the instruction in the section
“
Connect your energy monitor to your meter ” on page 10.
My Energy Monitor doesn’t stay connected
when I have it installed on my fridge.
Your Energy Monitor should be able to connect to a meter
from up to 30 meters away; however, there are many
variables which affect this distance such as interference or
the type of construction of your home. You may need
to move your Energy Monitor closer to your meter.
Use the supplied cradle to locate your Energy Monitor in
a convenient spot closer to your meter.
Troubleshooting your Energy Monitor
My Energy Monitor doesn’t stick to my fridge.
Unfortunately some fridges are not sufficiently magnetic to
hold the Energy Monitor. If this is the case you should use
the supplied cradle instead.
Your Energy Monitor downloads your usage history from
your meter. If the meter has only recently been installed
or the meter on your home does not support data history
then there may not be enough information to provide you
with your historical usage when your Energy Monitor is first
connected to your meter.
Also, when your Energy Monitor is first connected to your
meter it can take as long as 20 minutes to download your
usage history. In either case your Energy Monitor will
automatically show your usage once it has collected enough
usage information from your meter.
My Energy Monitor shows dashes in kWh views.
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