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ODT-MAC40*-*-RD
Troubleshooting
8
Troubleshooting
8.1
What to do in the event of an error
Before requesting a service call, please check that the following actions have
been taken.
■
Test the equipment according to the following checklists,
■
Telephone assistance from the Service Center in order to isolate the
problem.
Checkliste
■
If none of the above remedies have had the desired effect, please contact
the Service Center. Please have the fault patterns and version number of
the ODT-MAC4** system at hand. The version number can be found at the
bottom left of the operator interface.
Error
Cause
Remedy
"ST" LED not lit up
The power supply is
switched off.
Check whether there is a reason for it being
switched off (installation or maintenance work
etc.). Switch the power supply on if
appropriate.
"ST" LED not lit up
The Sub-D socket is not
connected to the connector
on the sensor.
Connect the Sub-D socket to the sensor and
tighten the screws by hand.
"ST" LED not lit up
Wiring fault in the
distributor or control
cabinet.
Check the wiring carefully and repair any
wiring faults.
"ST" LED not lit up
Supply line to the sensor is
damaged.
Replace the damaged wire.
No connection to the
device
Network cable not
connected.
Connect the network cable.
No connection to the
device
Wrong network cable used.
Direct connection between PC and device:
Use a crossover network cable.
Connection via an existing network: Use a
twisted-pair network cable.