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 horNET P6121-L2 / P6122-09 / P6123-09 

 

18 

Troubleshooting 

This  chapter  provides  solutions  to  problems  that  may  occur  during  the  installation  and 
operation  of  the  Wireless  Cardbus/PCI/USB  Adapter.  Read  the  descriptions  below  to  solve 
your problems. 
 

1. 

The Wireless Cardbus/PCI/USB Adapter does not work properly. 

 

Reinsert  the  Wireless  Cardbus/PCI/USB  Adapter  into  your  PC’s  PCI  slot/Cardbus 
slot/USB slot. 

 

Right click  on  My Computer  and select Properties. Select the device  manager  and 

click on the Network Adapter. You will find the Adapter if it is installed successfully. 
If you see the  yellow  exclamation mark, the resources  are conflicting.  You  will see 
the  status  of  the  Adapter.  If  there  is  a  yellow  question  mark,  please  check  the 
following: 

 

Make sure that your PC has a free IRQ (Interrupt ReQuest, a hardware interrupt on 

a PC.) 

 

Make sure that you have inserted the right adapter and installed the proper driver. If 

the Adapter does not function after attempting the above steps, remove the adapter 
and do the following: 

 

Uninstall the driver software from your PC. 

 

Restart  your  PC  and  repeat  the  hardware  and  software  installation  as  specified  in 

this User Guide. 

2. 

I  cannot  communicate  with  the  other  computers  linked  via  Ethernet  in  the 
Infrastructure configuration. 

 

Make sure that the PC to which the Adapter is associated is powered on. 

 

Make sure that your Adapter is configured on the same channel and with the same 

security options as with the other computers in the Infrastructure configuration. 

3. 

What  should  I  do  when  the  computer  with  the  Adapter  installed  is  unable  to 
connect to the wireless network and/or the Internet? 

 

Check  that  the  LED  indicators  for  the  broadband  modem  are  indicating  normal 

activity. If not, there may be a problem with the broadband connection. 

 

Check that the LED indicators on the wireless router are functioning properly. If not, 

check that the AC power and Ethernet cables are firmly connected. 

 

Check  that  the  IP  address,  subnet  mask,  gateway,  and  DNS  settings  are  correctly 

entered for the network. 

 

In  Infrastructure  mode,  make  sure  the  same  Service  Set  Identifier  (SSID)  is 

specified on the settings for the wireless clients and access points.  

 

In Ad-Hoc mode, both wireless clients will need to have the same SSID. Please note 

that it might be necessary to set up one client to establish a BSS (Basic Service Set) 
and  wait  briefly  before  setting  up  other  clients.  This  prevents  several  clients  from 
trying  to  establish  a  BSS  at  the  same  time,  which  can  result  in  multiple  singular 
BSSs being established, rather than a single BSS with multiple clients associated to 
it.  

 

Check that the Network Connection for the wireless client is configured properly.  

 

If  Security  is  enabled,  make  sure  that  the  correct  encryption  keys  are  entered  on 

both the Adapter and the access point. 

Содержание P6121-L2

Страница 1: ...0 Installation and User s Manual PENTAGRAM horNET Wi Fi PCI 11g P6121 L2 Wi Fi USB 11g P6122 09 Wi Fi PCMCIA 11g P6123 09 The latest versions of manual drivers and applications are available on www pentagram eu ...

Страница 2: ...OTE Any information and technical data are subject to change without prior notification and or indication in this manual 2007 PENTAGRAM All rights reserved copying and reproduction is strictly forbidden ...

Страница 3: ...S NETWORK 6 CARDBUS ADAPTER 6 PCI ADAPTER 6 USB ADAPTER 7 INSTALL WIRELESS ADAPTER 7 INSTALL DRIVER AND UTILITY 7 INSTALL ADAPTER 9 CONFIGURATION YOUR WIRELESS ADAPTER 11 USING THE WIRELESS CLIENT CONFIGURATION UTILITY 12 NETWORK STATUS 12 SITE SURVEY 13 ADMIN 14 PROFILE MANAGER 15 TROUBLESHOOTING 18 SPECIFICATIONS 19 ...

Страница 4: ......

Страница 5: ...re protected by industrial strength WPA so your data stays secure This User Manual contains information on how to install and configure your Wireless Adapter to get your network started accessing the Internet It will guide you through the correct configuration steps to get your device up and running Package Contents 1 Wireless network Cardbus PCI USB adapter 2 Manual Drivers and Utility on CD 3 Qu...

Страница 6: ...8SE Me 2000 XP Cardbus adapter The two status LED indicators of the Cardbus wireless adapter are described in the following PWR ON Green Indicates the Adapter is ready LNK ACT ON Green Indicates a valid connection LNK ACT Flashing Indicates the Adapter is transmitting or receiving data PCI adapter The status LED indicators of the PCI wireless adapter are described in the following LNK ACT ON Green...

Страница 7: ...ansmitting or receiving data Install Wireless Adapter Install Driver and Utility Insert the Driver and Utility CD ROM into the CD ROM driver The Wizard should run automatically and Figure 2 1 should appear If it dose not click the Start button and choose Run In the field that appears enter D autorun exe if D is the letter of your CD ROM drive Click Install Driver Utility on the Wireless Client Con...

Страница 8: ...horNET P6121 L2 P6122 09 P6123 09 8 Follow the Install Shield Wizard steps and click Finish when done Now turn off your PC or notebook ...

Страница 9: ...d and click Next button The driver will be installed automatically PCI Adapter Open your PC case and locate an available PCI on the motherboard Slide the PCI Adapter into the PCI slot Make sure that all of its pins are touching the slot s contacts You may have to apply a bit of pressure to slide the adapter all the way in after the adapter is firmly in place secure its fastening tab to your PC s c...

Страница 10: ...utton The driver will be installed automatically USB Adapter Power on your PC let the operating system boot up completely and log in as needed Hold the adapter and insert it into a USB slot If the Found New Hardware Wizard displays choose install the software automatically Recommended and click Next button The driver will be installed automatically ...

Страница 11: ... The Wireless Client Configuration Utility screen will appear automatically Click the Site Survey tab then click the Refresh button to search for available wireless networks To connect to one of the networks on the list select the wireless network and click Associate button ...

Страница 12: ...ration Network Status The Network Status tab displays signal strength and link information Internet Protocol TCP IP Link Information Status The status of the wireless network connection Network SSID The unique name of the wireless network Network Type The mode of the wireless network currently in use Network BSSID The MAC address of the wireless network s access point Security The status of the en...

Страница 13: ...ct Click on the Associate button Choose the Authorization Mode and Encryption Method in the drop down box If the wireless network uses a Passphrase enter the Passphrase in the Passphrase field If the wireless network uses a WEP key enter the WEP key in the Key field Click the OK button to complete the network connection and return to the Site Survey screen or click the Cancel button the cancel the...

Страница 14: ...in a different location click the Export Profile button On the screen that appears direct Windows to the appropriate folder and click the OK button Click the Import Profile button to import a profile that has been saved in another location From the screen that appears select the appropriate file and click the Open button ...

Страница 15: ...work SSID Choose the Infrastructure Mode in the Network Type drop down box if you want your wireless computers to communicate with computers on your wired network via a wireless access point Choose the Ad Hoc Mode in the Network Type drop down box if you want multiple wireless computers to communicate directly with each other Click the Next button to continue or the Back button to return to the pr...

Страница 16: ...hannel drop down menu Click the Next button If you choose Infrastructure Mode click the Next button The Security screen will appear Choose the Authentication Mode and Encryption Method from the drop down menu To use WEP encryption recommended to increase network security select 64 bits or 128 bits WEP from the drop down menu and enter either a Passphrase or WEP key Then click Next button ...

Страница 17: ...1 L2 P6122 09 P6123 09 17 The Protocol screen will appear Select Do not change settings then click Next button The Complete Screen will appear Click Finish button You have successfully created a connection profile ...

Страница 18: ...he Adapter is associated is powered on Make sure that your Adapter is configured on the same channel and with the same security options as with the other computers in the Infrastructure configuration 3 What should I do when the computer with the Adapter installed is unable to connect to the wireless network and or the Internet Check that the LED indicators for the broadband modem are indicating no...

Страница 19: ...IS 4 NDIS 5 NDIS 5 1 NetBEUI Interface Cardbus PCI USB Transmit Power 15 dBm Sensitivity 80 dBm LED PWR LNK ACT WEP Key Bits 64 Bit and 128 Bit Dimensions Cardbus 118 3 5 54 5mm PCI 120 40mm Non Bracket USB 85 5 28 10mm Unit Weight Cardbus 55g PCI 50g USB 15g Power Cardbus 3 3V PCI 5V USB 5V Certifications FCC CE Operating Temp 0ºC to 40ºC Storage Temp 20ºC to 70º C Operating Humidity 10 to 85 Non...

Страница 20: ...horNET P6121 L2 P6122 09 P6123 09 20 NOTES ...

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