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Cerberus P 6311-07A

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Problems with the Web Interface

I cannot access the web Interface:

1.

Make sure you are using the correct IP address of the router. Check the IP address of the
router;

2.

Make sure that there is not a console session running;

3.

Check that you have enabled web service access. If you have configured a secured client
IP address, your computer’s IP address must match it. Refer to the chapter on remote
management for details;

4.

For WAN access, you must configure remote management to allow server access from
the WAN (or all);

5.

Your computer’s and the router’s IP addresses must be on the same subnet for LAN
access;

6.

If you changed the router’s LAN IP address, then enter the new one as the URL;

7.

Remove any filters in LAN or WAN that block web service.

The web Interface does not display properly:

1.

Make sure you are using Internet Explorer 5.0 (or compatible) and later versions;

2.

Delete the temporary web files and log in again.

Problems with the Login Username and Password

I forgot my login username and/or password:

1.

The default username is “

admin

”. The default password is “

pentagram

”. The Password

and Username fields are case-sensitive. Make sure that you enter the correct password
and username using the proper casing;

2.

Press the DEFAULT button for five seconds, and then release it. When the ADSL LED
begins to blink, the defaults have been restored and the router restarts;

Problems with LAN Interface

I cannot access the router from the LAN or ping any computer on the LAN:

1.

Check the Ethernet LEDs on the front panel. A LAN LED should be on for a port that has
a PC connected. If it is off, check the cables between your router and the PC. Make sure
you have uninstalled any software firewall for troubleshooting;

2.

Make sure that the IP address and the subnet mask is consistent between the router and
the workstation.

Problems with WAN Interface

Initialization of the ADSL connection failed:

1.

Check the cable connections between the ADSL port and the wall jack. The ADSL LED
on the front panel of the router should be on;

2.

Check that your VPI, VCI, type of encapsulation and type of multiplexing settings are the
same as what you collected from your telephone company and ISP;

3.

Restart the router. If you still have problems, you may need to verify your VPI, VCI, type
of encapsulation and type of multiplexing settings with the telephone company and ISP.

I cannot get a WAN IP address from the ISP:

1.

Ensure that all other devices connected to the same telephone line as your router (e.g.
telephones, fax machines, analogue modems) have a line filter connected between them

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Содержание Cerberus P 6311-07A

Страница 1: ...User s Manual PENTAGRAM Cerberus P 6311 07A The latest versions of manual drivers and applications are available on www pentagram eu 2007 09 12 ...

Страница 2: ...OTE Any information and technical data are subject to change without prior notification and or indication in this manual 2007 PENTAGRAM All rights reserved copying and reproduction is strictly forbidden ...

Страница 3: ...ONFIGURE ROUTER VIA WEB BROWSER 14 LOGIN 14 NAVIGATION 15 QUICK START WIZARD 16 INTERFACE SETUP TAB 21 ADVANCED SETUP TAB 28 ACCESS MANAGEMENT TAB 41 MAINTENANCE TAB 49 STATUS TAB 53 HELP TAB 57 TROUBLESHOOTING 58 USING LEDS TO DIAGNOSE PROBLEMS 58 PROBLEMS WITH THE WEB INTERFACE 59 PROBLEMS WITH THE LOGIN USERNAME AND PASSWORD 59 PROBLEMS WITH LAN INTERFACE 59 PROBLEMS WITH WAN INTERFACE 59 PROBL...

Страница 4: ...Cerberus P 6311 07A 4 ...

Страница 5: ... Host Control Protocol client and server services allow multiple users to get IP addresses automatically when the router boots up Simply set local machines as a DHCP client to accept a dynamically assigned IP address from the DHCP server and reboot Each time a local machine is powered up the router recognizes it and assigns an IP address to instantly connect it to the LAN For advanced users Virtua...

Страница 6: ...ng the operation concept while sharing the same ISP account and paying for one access account No PPPoE client software is required for the local computer Automatic Reconnect and Disconnect Timeout Idle Timer functions are also provided Virtual Server You can specify which services are visible to outside users The router detects an incoming service request and forwards it to the specific local comp...

Страница 7: ...Important Notes Do not use the router in high humidity or high temperatures Do not use the same power source for the router as other equipment Do not repair or open the case by yourself If the router is too hot turn off the power immediately and have it repaired at a qualified service center Avoid using this product and all accessories outdoors Place the router on a stable surface Only use the pow...

Страница 8: ...gs USB Use this port to connect router to computer via USB LINE RJ 11 Connect the supplied RJ 11 telephone cable to this port when connecting to the ADSL telephone network Default Settings Before changing configuration familiarize yourself with these default settings LAN WLAN Ports IP Address 192 168 1 100 Subnet Mask 255 255 255 0 DHCP Server Enabled DHCP Server IP Address Pool 100 IP addresses f...

Страница 9: ...nnectors must be crimped in standard EIA TIA 568B In case of Crossover cable one connector must be in standard EIA TIA 56A and the second in EIA TIA 568B After connecting the device to one of the ports corresponding LED will begin to blink That signals the process of the auto checking of port and the negotiation of connection speed rate Connecting via USB Port You can connect ADSL router with PC v...

Страница 10: ...protocol should be configured The protocol should be automatically installed together with Network card drivers It is advised that TCP IP should be configured to receive IP address and all the necessary network parameters from DHCP server automatically You can find step by step configuration for different Windows systems below ...

Страница 11: ...d user 1 Click Start Control Panel 2 Click View network status and tasks 3 Click View status for appropriate connection 4 In General tab Click the Properties button 5 In General tab select Internet Protocol Version 4 TCP IPv4 and click Properties 6 In General tab select Obtain an IP address automatically and Obtain DNS server address automatically 7 Click OK to save settings and close Internet Pro...

Страница 12: ...and then Network Connections icon XP Default view 2 Double click the Local Area Connection icon 3 In General tab Click the Properties button 4 In General tab select Internet Protocol TCP IP and click Properties 5 In General tab select Obtain an IP address automatically and DNS server address automatically 6 Click OK to save settings and close Internet Protocol TCP IP Properties window ...

Страница 13: ... select Obtain an IP address automatically 4 In DNS Configuration tab select Disable DNS 5 Click OK to save settings and close TCP IP Properties window To make sure that network adapter properly obtained an IP address from router s DHCP server 1 click Start Run 2 type cmd Win 2000 XP or command Win 95 98 ME and press Enter 3 in command line type ipconfig all and press Enter 4 check if the IP Addre...

Страница 14: ...red via web browser which is usually integrated with operating system Router offers clear and simple interface Login 1 Launch the Web browser 2 Type the default router s IP address http 192 168 1 100 in the address bar 3 If system password is set enter User Name and Password default admin pentagram ...

Страница 15: ...outer Interface Setup configure Internet and LAN functions Advanced Setup configure advanced features Access Management manage Internet access options Maintenance set a new password set the time zone upgrade or reload firmware and run diagnostic tests on the router Status router device information system logs and performance statistics Help available help topics ...

Страница 16: ... settings of you device This Wizard is a helpful guide for first time uses to the device It is strongly recommended to use Quick Start to configure your ADSL settings Click on the RUN WIZARD button to start the Quick Start wizard The Quick Start wizard will open a new browser window with the following screen Please follow the quick start step by step to configure the device Click on NEXT to contin...

Страница 17: ...rd and Confirmed Password fields Click on BACK to return to the previous screen on NEXT to continue or on EXIT to exit the wizard without saving Choose your Time Zone Select the appropriate time zone for your location from the dropdown list Click on BACK to return to the previous screen on NEXT to continue or on EXIT to exit the wizard without saving ...

Страница 18: ...fier VPI and Virtual Channel Identifier VCI numbers assigned to you The valid range for the VPI is 0 to 255 The valid range for the VCI is 32 to 65535 0 to 31 is reserved for local management of ATM traffic PPPoA Point to Point Protocol over ATM Adaptation Layer 5 AAL5 PPPoA provides access control and billing functionality in a manner similar to dial up services using PPP The router encapsulates ...

Страница 19: ...n BACK to return to the previous screen on NEXT to continue or on EXIT to exit the wizard without saving Static IP Address A static IP address connection uses the same IP each time you connect to your ISP Enter VPI Virtual Path Identifier VCI Virtual Channel Identifier IP Address Subnet mask ISP Gateway and select your Connection Type from the dropdown list Your ISP should provide the above inform...

Страница 20: ...XIT to exit the wizard without saving Bridge Mode RFC 1483 explains two methods for Multi protocol Encapsulation over AAL5 The first method allows multiplexing of multiple protocols over just one ATM virtual circuit LLC based multiplexing The second method assumes that each individual protocol is carried over a separate ATM virtual circuit VC based multiplexing Please refer to RFC 1483 for more in...

Страница 21: ... RIP2 B RIP2 M are both sent in RIP 2 format the difference is that RIP2 M using Multicast and RIP2 B using Broadcast format RIP Direction Select this option to specify the RIP direction None is for disabling the RIP function Both means the ADSL Router will periodically send routing information and accept routing information then incorporate into routing table IN only means the ADSL router will on...

Страница 22: ...s you to set up how your router connects to the Internet If you already ran the Quick Start wizard the information you provided to the wizard should be entered into the fields already After you finish the changes click on the SAVE button to save your changes ...

Страница 23: ... 53 bytes 424 bits so a maximum speed of 832 Kbps gives a maximum PCR of 1962 cells sec This rate is not guaranteed because it is dependent on the line speed SCR Sustained Cell Rate Sustained Cell Rate SCR is the mean cell rate of a burst on off traffic source that can be sent at the peak rate and a parameter for burst type traffic SCR may not be greater than the PCR the system default is 0 cells ...

Страница 24: ... here Dynamic Route Select the RIP type and direction from the dropdown lists Multicast Select the multicast protocol you wish to use from the dropdown list Static IP Address Select this option to set static IP information Encapsulation Select your encapsulation type from the dropdown list Static IP Address Enter the static IP Address here IP Subnet Mask Enter the IP Subnet Mask here Gateway Enter...

Страница 25: ...whether the router obtains the IP address statically or dynamically Static IP Address Enter the static IP address here Only if you chose Static above IP Subnet Mask Enter the IP subnet mask here Only if you chose Static above Gateway Enter the gateway here Only if you chose Static above NAT Select whether NAT Network Address Translation is Enabled or Disabled Default Route Select whether this PVC ...

Страница 26: ...g IP Subnet Mask Your ADSL router will automatically calculate the subnet mask based on the IP address that you assign Unless you are implementing sub netting use the subnet mask computed by the ADSL router Dynamic Route Select the Dynamic Route from RIP1 RIP2 B and RIP2 M Please refer to Internet Dynamic Route The only difference is the interface Multicast IGMP Internet Group Multicast Protocol i...

Страница 27: ...ter the amount of time you wish to lease out a given IP address DNS Relay Select the DNS relay option you wish to use from the dropdown list Primary DNS Enter the primary DNS server IP address you wish to use For user discovered DNS only Secondary DNS Enter the secondary DNS server IP address you wish to use For user discovered DNS only Relay A DHCP relay is a computer that forwards DHCP data betw...

Страница 28: ...atically detect and block Denial of Service DoS attacks such as Ping of Death SYN Flood Port Scan and Land Attack SPI Select this option to Enable or Disable the SPI feature NOTE If you enable SPI all traffics initiate from WAN would be blocked including DMZ Virtual Server and ACL WAN side ...

Страница 29: ...ay A gateway does the actual forwarding of the packets Enter the gateway s IP address in the field or select which PVC you wish to act as a gateway The gateway is an immediate neighbor of your ADSL Router that will forward the packet to the destination On the LAN the gateway must be a router on the same segment as your Router over Internet WAN the gateway must be the IP address of one of the remot...

Страница 30: ...s refers to the IP address of a host when the packet is in the local network while the global address refers to the IP address of the host when the same packet is traveling in the WAN side Note that inside outside refers to the location of a host while global local refers to the IP address of a host used in a packet Thus an inside local address ILA is the IP address of an inside host of a packet w...

Страница 31: ... as the public IP address you use on the Internet You define NAT rules that specify exactly how and when to translate between public and private IP addresses Simply select this option to setup the NAT function for your ADSL router Virtual Circuit The Virtual Circuit VC properties of the ATM VC interface identify a unique path that your ADSL Ethernet router uses to communicate via the ATM based net...

Страница 32: ...ic network It prevents outside users from getting direct access to s server that has company data Users of the public network outside the company can access only the DMZ host DMZ setting for Option selected in Number of IPs field in main NAT window DMZ Toggle the DMZ function Enabled or Disabled DMZ Host IP Address Enter the specified IP Address for DMZ host on the LAN side When you are done makin...

Страница 33: ...lication name or select one of predefined template Protocol Select protocol for which selected rule will be active Start Port Number End Port Number Enter the specific Start and End Port number you want to forward If it is one port only you can enter the End port number the same as Start port number For example set the FTP Virtual server you can set the start and end port number to 21 Local IP Add...

Страница 34: ...P Local End IP Enter the local IP address you plan to map to Local Start IP is the starting local IP address Local End IP is the ending local IP address If the rule is for all local IPs then the Start IP is 0 0 0 0 and the End IP is 255 255 255 255 Public Start IP Public End IP Enter the Public IP Address you want to do NAT Public Start IP is the starting Public IP Address and Public End IP is the...

Страница 35: ...ctivated or Deactivated Summary Click on QoS Settings Summary button to open summary window Rule Parameters set in this paragraph describes which packets will apply to this rule Rule Index Select QoS rule to edit Active Choose whether selected QoS rule will be Activated or Deactivated Application Choose application protocol for this Rule IGMP SIP H 323 MGCP SNMP DNS DHCP RIP RSTP RTCP or RTP Physi...

Страница 36: ...ion This paragraph describes what action will be taken when rule parameters are true IPP DS Field Select packet priority standard IPP TOS or DSCP IP Precedence Remarking Will change IPP TOS of a packet to selected value 0 7 Type of Service Remarking Will change additional ToS parameter of a packet to selected DSCP Remarking Will change DSCP of a packet to selected value 0 63 802 1p Remarking Will ...

Страница 37: ... transmit tagged or untagged frames A tag field containing VLAN and or 802 1p priority information can be inserted into an Ethernet frame If a port has an 802 1Q compliant device attached such as another switch these tagged frames can carry VLAN membership information between switches thus letting a VLAN span multiple switches However it is important to ensure ports with non 802 1Q compliant devic...

Страница 38: ...VID Assign In this screen you can assign PVID VLAN ID to each ATM VC or Ethernet LAN port When you are done making changes click on SAVE to save your changes CANCEL to discard changes or NEXT to go to VLAN Group Setting screen ...

Страница 39: ...h to change Active Select Yes to activate or No to deactivate selected PVID VLAN ID Frames will be assigned VLAN ID displayed here ATM Select VC which will be assigned to this VLAN group Port and select which VC will sent tagged frames Tagged Ethernet Select Ethernet port which will be assigned to this VLAN group VLAN Group Summary List of all configured PVIDs When you are done making changes clic...

Страница 40: ...lect which mode your ADSL connection uses from the dropdown list The option has Auto Sync up ADSL2 ADSL2 G DMT T1 413 G LITE ADSL Type Select the ADSL type you use from the dropdown list ANNEX A ANNEX I ANNEX A L ANNEX M ANNEX A I J L M When you are done making changes click on SAVE to save your changes ...

Страница 41: ...ter If you choose Activated you only can access via router by listed IP addresses ACL Rule Index Index number from 1 and up to 16 Active Once you choose Yes then you can access the IP via router Application Each of these labels denotes a service that you may use to remotely manage the Router Choices are Web FTP Telnet SNMP Ping ALL Interface Select the access interface Choices are WAN LAN and Both...

Страница 42: ...es extensive firewall protection by restricting connection parameters to limit the risk of intrusion and defending against a wide array of common hacker attackers Appearance of this tab is dependent on option selected from Filter Type Selection list ...

Страница 43: ...ables you to filter data based on source MAC Address or source destination IP Address or Port number IP MAC Filter Set Index The IP MAC Filter Set Index from 1 to 12 and each index can set up to 6 IP MAC Filter Interface Choices from PVC0 to PVC7 and LAN ...

Страница 44: ...ress only when MAC is selected in Rule Type option enter source MAC address Rule Unmatched Choices are Forward and Next Select what happens to the data in question if the rule you are currently editing is unmatched Next means that the data is then compared to the next IP filter rule Forward means that the data will be allowed into your system Note that a Forward rule should be the last rule as no ...

Страница 45: ...this option to Allow Deny ICQ MSN Select this option to Allow Deny MSN YMSG Select this option to Allow Deny Yahoo messenger Real Audio Video Select this option to Allow Deny Real Audio Video URL Filter URL Filter enables you to block access to web sites based on keywords Active Select Active to enable URL Filter URL Index This is item number URL Allow you to prevent users on your network from acc...

Страница 46: ...st from management station The default password is cerberus When you are done making changes click on SAVE to save your changes UPnP UPnP Universal Plug and Play is a distributed open networking standard that uses TCP IP for simple peer to peer network connectivity between devices An UPnP device can dynamically join a network obtain an IP address convey its capabilities and learn about other devic...

Страница 47: ...uter using a DNS like address for instance myhost dhs org where my host is a name of your choice that will never change instead of using an IP address that changes each time you reconnect Your friends or relatives will always be able to call you even if they don t know your IP address First of all you need to have registered a dynamic DNS account with www dyndns org This is for people with a dynam...

Страница 48: ...nto a common framework The CWMP is intended to support a variety of functionalities to manage a collection of CPE including the following primary capabilities Auto configuration and dynamic service provisioning Software firmware image management Status and performance monitoring Diagnostics Login ACS Enter URL User Name and Password needed to log in to the ACS Auto Configuration Server Connection ...

Страница 49: ...ges Note If you ever forget the password to log in you may press the DEFAULT button up to 6 second to restore the factory default settings The Factory Default Settings for User Name Password are admin pentagram Time Zone The system time is the time used by the device for scheduling services You can manually set the time or connect to a NTP Network Time Protocol server If an NTP server is set you w...

Страница 50: ...Disabled to use daylight savings time NTP Server Address Type the IP address or domain name of your timeserver Check with your ISP network administrator if you are unsure of this information Click on SAVE to save your changes or on CANCEL to discard changes PC s Clock Router will synchronize its clock with computer Click on SAVE to save your changes or on CANCEL to discard changes Manually Date En...

Страница 51: ...will restart after the upgrade After a success upload the system automatically restarts Please wait for the device to finish restarting This should take about 2 minutes or more You need to log in again if you want to access the device Current Firmware Version This filed displays the current firmware version New Firmware Location Type in the location of the file you want to upload in this field or ...

Страница 52: ...Current Settings You may also reset your router to factory settings by holding the DEFAULT button on the back panel of your router in for 10 12 second while the router is turned on Click RESTART to start this process Diagnostics The Diagnostic Test page shows the test results for the connectivity of the physical layer and protocol layer for LAN WAN sides Virtual Circuit Select which PVC you wish t...

Страница 53: ...tion Note that these fields are read only and are not meant for diagnostic purposes Except the Virtual Circuit click the drop down list and select the name of the Virtual Circuit on which the system status is to be shown Device Information Firmware Version This filed displays current firmware version MAC Address The MAC Media Access Control or Ethernet address unique to your modem ...

Страница 54: ...nd status Modulation This field displays the ADSL modulation status for G dmt or T1 413 Annex Mode This field displays the ADSL annex modes for Annex A Downstream Upstream Status of SNR Margin Line Attenuation and Data Rate SNR Margin Amount of increased noise that can be tolerated while maintaining the designed BER bit error rate The SNR Margin is set by Central Office DSLAM If the SNR Margin is ...

Страница 55: ...tem communication with other devices such as the results of negotiations with the ISP s computers for DNS and gateway IP addresses The device keeps a running log of events and activities occurring on the Router You can click Save Log to display a Windows File Download dialog box that enables opening or saving the contents of the log to your PC To remove all entries from the list click Clear Log Ne...

Страница 56: ...if the device is rebooted You can select Ethernet ADSL to view the statistics report of LAN WAN Ethernet The Ethernet screen gives you information on how much data your router has transmitted and received across the Ethernet connection Click on REFRESH to update the screen ADSL The ADSL screen gives you information about how much data your router has transmitted or received across the ADSL connect...

Страница 57: ...Cerberus P 6311 07A 57 Help Tab Router s online help ...

Страница 58: ...ght up 1 Check the USB cable connections between your router and the computer or hub 2 Check for faulty USB cables 3 Make sure that drivers are installed properly 4 If these steps fail to correct the problem contact your local distributor for assistance LAN LED The LAN LED on the front panel does not light up 1 Check the Ethernet cable connections between your router and the computer or hub 2 Chec...

Страница 59: ...assword and username using the proper casing 2 Press the DEFAULT button for five seconds and then release it When the ADSL LED begins to blink the defaults have been restored and the router restarts Problems with LAN Interface I cannot access the router from the LAN or ping any computer on the LAN 1 Check the Ethernet LEDs on the front panel A LAN LED should be on for a port that has a PC connecte...

Страница 60: ...password the MAC address or the host name 2 The username and password apply to PPPoE and PPPoA encapsulation only Make sure that you have entered the correct Service Type User Name and Password be sure to use the correct casing Problems with the Internet Access I cannot access the Internet 1 Make sure the router is turned on and connected to the network 2 If the ADSL LED is off refer to Section AD...

Страница 61: ...Cerberus P 6311 07A 61 NOTES ...

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