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www.pelicanwater.com
(877) 842-1635
Warranty
Pelicans Limited Lifetime Warranty
Pelican Water ("Pelican") warrants to the end user ("customer") that its tanks (13" and smaller), valves,
in/out non-electric heads, bypass's, fittings and housings for POE systems ("Covered Items") will be free
from defects in material and workmanship under normal use and service for a limited lifetime of twelve
(12) years from the date of original purchase**.
Limitations and Responsibilities
Pelican's obligation to the customer under these warranties shall be limited, at Pelican's option, to
replacement or repair of Covered Items by these warranties, labor is not covered. These warranties do
not cover replacement filter cartridges, elements or lamps. Prior to return or repair of Covered Items, the
customer must obtain a return goods authorization number from Pelican by/at and at Pelicans option,
return the Covered Items freight prepaid. Any Covered Item repaired or replaced under these warranties
will be returned prepaid standard freight to the original point of shipment. Expedited freight options are
available at customer expense.
No warranty is made, and is explicitly excluded, with respect to defects or damages due to neglect,
misuse, alterations, accident, misapplication, physical damage, or damaged caused by fire, acts of God,
or freezing. These warranties apply only to the original registered owner so long as the owner owns/lives
in the home in which the unit was originally installed. Customer must register their system with Pelican
within 90 days of purchase* in order to obtain a warranty. Warranty will discontinue after the unit is
removed from the location where it was originally installed. Warranty begins on the date of delivery of
product to the customer. Improper maintenance of system (ie not replacing filters or media, for example)
on time will be considered "neglect" and explicitly excluded from the warranty. Installation of any system
on water conditions outside of or beyond the recommended specs of any system voids any warranty.
Pelican gives this warranty to the original owner/customer in lieu of all other warranties, express or
implied, including without limitation any implied warranties of merchantability or fitness for a particular
purpose or treatment of certain water and hereby expressly disclaims all other such warranties. THE
WARRANTIES PELICAN GIVES IN THE ABOVE PARAGRAPHS ARE EXCLUSIVE, PELICAN DISCLAIMS ALL
OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR IMPLIED WARRANTY
OF WORKMANLIKE PERFORMANCE. Pelican's liability hereunder shall not exceed the cost of the product.
Under no circumstances will Pelican be liable for any incidental or consequential damages or for any other
loss, damage or expense of any kind, including loss of use, arising in connection with the installation or
use or inability to use the Covered Items or any water treatment system the Covered Items are
incorporated into. These warranties are governed by the laws of the state of Florida and may change at
any time without notice..
*Failure by California and Quebec residents to complete the product registration form does not diminish
their warranty rights.
**For all orders placed on or after June 3rd, 2011.
Rev B —
Whole House Backwashing Sediment Filter System
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
