EN 20
Symptom
Possible cause
Solution
The hob is not working
and nothing appears in the
display.
There is no power supply
due to a defective cable or a
faulty connection.
Check the fuses or the
electric switch (if there is no
plug).
A fuse blows as soon as the
hob is switched on.
The hob has been wrongly
connected.
Check the electrical
connections.
The hob simply switches off.
You accidentally touched the
On/Off button.
Switch the hob back on.
Fault code ER22.
The control panel is filthy or
has water on it.
Clean control panel.
Fault code E2.
The hob has overheated.
Let the hob cool down and
then use a lower setting.
Fault code E3.
The pan you are using is not
suitable.
Use a suitable pan.
Fault code U400.
The voltage is too high and/
or the hob is not properly
connected.
Have your connection
changed.
Fault code
.
An identified permanent use
of the slider area or buttons.
Do not touch a multi slider or
a button too long.
Other fault codes.
Defective generator.
Contact the service
department.
TROUBLESHOOTING
