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Troubleshooting
If there are any problems during operation, please refer to the following table. If problems
cannot be solved as indicated under
Solution
, please contact your manufacturer.
Problem
Possible causes
Solution
Product does not
function
• Interrupted power supply
• Check the power supply
No Sound
• Volume is very low
• External device is muted
• Adjust the volume
• Check and turn off mute on
the external device.
Poor audio quality
with Bluetooth
®
connection
• Poor Bluetooth
®
reception
• Move both devices closer
together or remove any
obstacles between.
No Bluetooth
®
connection
• The external device does
not support the profiles for
this product
• Bluetooth
®
function is disable
• Try to pair with another
external device.
• Enable the Bluetooth
®
function.
Poor radio reception
quality
• Poor radio reception
• Place the product to an-
other place and adjust the
antenna again.
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