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casa reformer owner’s manual
PEAK PILATES
®
LIMITED METAL LINE WARRANTY
Peak Pilates® warrants to the original purchaser that our equipment will be free from defects in workmanship and
materials. This warranty does not cover labor charges associated with replacing covered components. Part(s) repaired
or replaced under the terms of this warranty will be warrantied for the remainder of the original warranty period
only. This warranty becomes effective upon the invoice date of the original purchase from an authorized Peak Pilates®
dealer only. Peak Pilates® retains the right to either repair, replace, or refund the price of any defective components
under this warranty.
The casa reformer carries a two-year limited warranty on the structural components. All other components, with the
exception of wear components like the upholstery, ropes, foot strap and double loops are covered by a one-year limited
warranty. If a failure due to workmanship and/or materials occurs, we will, at our discretion. repair or replace the
defective components. Upholstery, ropes, foot straps and double loops are warrantied against defects in workmanship
and/or materials for 60 days.
Limitations and exclusions.
This limited warranty does not apply to normal wear and tear, cosmetic damage, imperfections that are within design
specifications or that do not materially alter functionality, or damage due to acts of God, accident, abuse, misuse,
negligence, lack of normal maintenance, abnormal service or handling that differs from that specified for the casa
reformer, improper installation or improper operation. In addition, alteration or modification of the product will void
the warranty and is not covered.
To order replacement part(s), the original purchaser may contact Peak Pilates® product support at (800) 847.7746.
Proof of purchase may be needed in order for Peak Pilates® to verify warranty coverage and issue a return materials
authorization (RMA) number. Parts being returned to Peak Pilates® for warranty credit must be shipped prepaid,
accompanied by a packing list or tag bearing the RMA number and the customer name and contact info. No credit will
be issued for parts returned without prior authorization from Peak Pilates®. You must report damages that occurred
during shipping within 48 hours of
receipt of goods.
Peak Pilates® reserves the right to review defective part(s). All costs of shipping defective part(s) to and from Peak
Pilates® for inspection shall be borne solely by the original purchaser. Any repair or modification of defective part(s)
by anyone other than a Peak Pilates® technical representative or authorized service provider will void this warranty. If
Peak Pilates® determines, in its sole discretion, that it is impractical to ship defective parts back to Peak Pilates, Peak
Pilates® may designate, in its sole discretion, a repair facility to inspect and estimate the cost of repair the defective
part(s). The cost, if any, of shipping defective part(s) to and from such repair facility and cost of the estimate shall
be borne solely by the original purchaser, Defective part(s) must remain available for inspection until the claim is
finalized. Whenever claims are settled, Peak Pilates® reserves the right to be subrogated under any existing insurance
policies that the claimant may have.
Disclaimer of warranties. Limitation of liability.
This warranty is in lieu of all other warranties, expressed or implied, including without limitation, the implied
warranties of merchantability and fitness for a particular purpose. Repair or replacement as provided above shall be
the sole and exclusive remedy available to the purchaser. Correction of defects, in the manner and for the period of
time described above, shall constitute complete fulfillment of all liabilities and responsibilities of Peak Pilates® to the
purchaser with respect to contract, negligence, any incidental or consequential damages based upon breach of express
or implied warranty on this product or otherwise. Some states do not allow the exclusion or limitation of implied
warranties or incidental or consequential damages, so the above exclusions and limitations may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.
Warranties outside of the US may vary.
©
Copyright 2020 Peak Pilates®. All rights reserved. Peak Pilates® is a registered trademark that is owned by Mad Dogg Athletics, Inc.®
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