PCS Digital PCS Mail, Руководство по установке

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PCS mail
| Installation Manual |
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PCS mail Features
Announcement only Mailbox
Callers can access Mailboxes to listen to pre-recorded data such as product
information, hours of operation or directions to your location- at their
convenience. These mailboxes will play the greeting then terminate the call.
Announcement only Mailboxes can be used to build a multi-level menu response
system.
Answering Machine Emulation
Users can listen, in real time, to a caller as they are leaving a Voice Mail
message in their mailbox. Additionally, the user can pick up their handset or
pressing the speaker phone button and talk to the party.
Automatic Day/Night Mode
At a specified time, the Voice Mail system can automatically switch from Day to
Night operation. This allows companies to customize their day and night
greetings, as well as their Custom Call Routing Menu options.
Automatic Gain Control
Automatically increases the volume when someone is speaking quietly and drops
the volume when someone is speaking loud.
Cancel Play of Message
Allows the user to stop a new message from playing while keeping it as a new
message and in the order in which it was received.
Custom Call Routing Menus (Five)
Custom Call Routing (CCR) Menus are used to process callers, once they are
answered by the Voice Mail system. Each CCR can have up to thirteen menu
options and a customized welcome greeting, which generally describes the
company’s message and the different menu options. To further customize the
system each port can be programmed to use the same or different CCR menus.
Customized Greetings
There are ten programmable greetings that can be assigned to one or more
CCR, which provides callers with information and/or instructions after the system
has answered the call.
Default Transfer to Operator
If a caller does not press a digit while after the Voice Mail answers, the call will
be automatically transferred to the operator.
Dial by Name Directory (First or Last Name)
A caller can “Spell” (enter the first letter) a subscriber’s first or last name if they
do not know the extension of the intended party.