Confidential
Page 22
19/02/09
Code
Terminal Display
Explanation
Action To Be Taken
S2
TRAN DECLINED
SYSTEM ERROR
Internal terminal error
Re-try transaction.
If problem persists, perform
memory reset.
S3
TRAN DECLINED
SYSTEM ERROR
Internal terminal error
Re-try transaction.
If problem persists, perform
memory reset.
S4
TRAN DECLINED
SYSTEM ERROR
Internal terminal error
Re-try transaction.
If problem persists, perform
memory reset.
S5
TRAN DECLINED
SYSTEM ERROR
Internal terminal error
Re-try transaction.
If problem persists, perform
memory reset.
S6
TRAN DECLINED
SYSTEM ERROR
Internal terminal error
Re-try transaction.
If problem persists, perform
memory reset.
S7
TRAN DECLINED
SYSTEM ERROR
Internal terminal error
Re-try transaction.
If problem persists, perform
memory reset.
SP
TRAN DECLINED
SYSTEM ERROR
PPID mismatch
Error with security, swap
terminal
SQ
TRAN DECLINED
SYSTEM ERROR
Error with security schemes
Error with security, swap
terminal
TO
APPROVED
Used in a status request, indicates the
terminal is in a ready state.
None
T1
TRAN DECLINED
NO DUPLICATE
No duplicate receipt is available in
the terminal
None
T2
TRAN DECLINED
NO LAST TXN
No last transaction is available in the
terminal
None
T3
TRAN DECLINED
INVALID ACCOUNT
An invalid account was selected.
Select valid account
T7
TRAN DECLINED
NO CASH ALLOWED
No cash out is allowed for the
transaction attempted.
Remove cash out
component in transaction
request
TA
TRAN DECLINED
CARD INVALID
Card not allowed for merchant
Use another card
TB
TRAN DECLINED
CARD INVALID
Card not allowed for merchant
Use another card
TC
TRAN DECLINED
INVALID CARD NO
LUHN check failed
Retry entering card number
TD
TRAN DECLINED
CARD EXPIRED
Card expired
Use another card
TE
TRAN DECLINED
REFUNDS DISABLED
Refunds are disabled on the terminal
Contact NAB help desk
TF
TRAN DECLINED
INIT REQUIRED
Terminal initialisation required
Perform Initialisation