background image

PAX A920 Pro

Configuration and Installation

Copyright © 2021 PayFacto Inc.

Page 13 of 20

1.

PayFacto uses a self-service terminal activation procedure designed to save time while also providing 
better security. The new activation procedure applies only to countertop and mobile PAX payment 
terminals using the Android operating system. The new procedure applies to:

After you configure the terminal's network connection(s) and power on the terminal, the procedure 
comprises of 2 parts:

NOTE: If you have multiple new payment terminals, you 
need to perform the activation procedure on each terminal 
individually.

After configuring the terminal’s network connection, you need to start the PayFacto payment application 
to complete the remaining steps. Terminal activation requires you to input a One Time Passcode (OTP) 
that PayFacto sends to the email address or telephone number registered to your account.

IMPORTANT! To receive the OTP on your phone, your 
registered phone number must be able to receive text 
messages (SMS). If you cannot receive text messages, 
select the email option to get the OTP.

To activate the payment terminal:

Touch the 

PAYMENT 

icon on the main screen. The 

Welcome To Your Payment Terminal

 screen 

appears.

All new merchants activating their terminals for the first time

Any existing merchants adding new payment terminals

Any existing merchants receiving replacement terminals

Activate the terminal with a One Time Passcode (OTP)

Set the Administrator and Merchant passwords

Содержание PAX A920 Pro

Страница 1: ...PAX A920 Pro Configuration and Setup Guide September 2022...

Страница 2: ...guring the Terminal Network Connections 8 Installing the SIM Card 8 Configuring the Terminal Wi Fi Connection 9 Configuring the Terminal Display Language 11 Terminal Activation 13 Terminal Activation...

Страница 3: ...Pro Terminal Overview Terminal Hardware Initial terminal configuration Charging the Terminal Installing the Printer Paper Configuring the Terminal Network Connections Installing the SIM Card Configur...

Страница 4: ...tional charger and external printer included but this document addresses the most basic delivery configuration Terminal Hardware The following illustrations show the location of the main terminal feat...

Страница 5: ...PAX A920 Pro Configuration and Installation Copyright 2021 PayFacto Inc Page 5 of 20...

Страница 6: ...nal over 1 On the back of the terminal at the bottom slide the battery cover locking switch to the right 2 Lift the battery cover off the terminal You should notice a plastic tab at the top of the bat...

Страница 7: ...paper On the back of the terminal near the top lift the lever to unlock and open the printer cover NOTE The printer cover opens on a hinge it does not come off the terminal 1 The paper tray contains a...

Страница 8: ...our usual wi fi network you need to install the mobile SIM card provided by PayFacto or your mobile communications provider The SIM card will connect you to a mobile network allowing you to process pa...

Страница 9: ...terminal has illustrations for the different cards it can accept Insert your SIM card in the space identified as SIM1 so the diagonal corner is facing the top left side IMPORTANT The SIM card goes in...

Страница 10: ...h Network Internet 4 On the Network Internet page touch Wi Fi 5 On the Wi Fi page if Wi Fi is Off touch the toggle to turn it on If Wi Fi is already on a list of available networks appears 6 From the...

Страница 11: ...s main screen touch the Settings icon 1 On the Settings screen touch the Please Input Password field and use the keypad to type the password either pax9876 or 9876 2 Touch the checkmark icon on the ke...

Страница 12: ...A920 Pro Configuration and Installation Copyright 2021 PayFacto Inc Page 12 of 20 If the selected language does not appear automatically you can drag the language to the top of the list as shown belo...

Страница 13: ...ring the terminal s network connection you need to start the PayFacto payment application to complete the remaining steps Terminal activation requires you to input a One Time Passcode OTP that PayFact...

Страница 14: ...your terminal ID TID appears confirm that the number on the screen matches the TID on the label on the back of your terminal The TID will not appear on your terminal screen after you complete the acti...

Страница 15: ...0 6 7 8 If you select Email look for a message from noreply payfacto com After you receive the 6 digit activation code use the on screen keypad to enter the code on the terminal screen If you enter th...

Страница 16: ...reen use the on screen keypad to enter a 6 digit password in the Admin Password field and touch the Next icon on the keypad On the Confirm Administrative Password screen re enter the password in the A...

Страница 17: ...uires the battery to be at least at 8 capacity to process a transaction It is strongly recommended that you charge the terminal overnight or during non business hours Terminal Input Options Your termi...

Страница 18: ...d Installation Copyright 2021 PayFacto Inc Page 18 of 20 Card Payment Options There are three 3 ways for a customer to use their payment card with the terminal Insert the chip card and enter a PIN Swi...

Страница 19: ...ss payment Replacing the Printer Paper The terminal uses 2 or 58mm thermal paper rolls to print transaction receipts To install the printer paper On the back of the terminal at the top lift the lever...

Страница 20: ...ter paper in the paper tray leaving about 2 inches 5 cm of paper beyond the printer s cutter IMPORTANT Make sure the paper unrolls from the back of the roll otherwise the printer will be unable to pri...

Отзывы: