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Chapter 6

Contacting Patton for assistance

Chapter contents

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Contact information

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Warranty Service and Returned Merchandise Authorizations (RMAs)

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Warranty coverage

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Out-of-warranty service

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Returns for credit

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Return for credit policy

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RMA numbers

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Shipping instructions

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Содержание SmartNode 4110 Series

Страница 1: ...d is intended for use in a light industrial environment It is not intended nor approved for use in an industrial or residential environment Sales Office 1 301 975 1000 Technical Support 1 301 975 1007...

Страница 2: ...of such license Patton Electronics warrants all SmartNode router components to be free from defects and will at our option repair or replace the product should it fail within one year from the first...

Страница 3: ...duction 21 Applications for SmartNode 4110 Series 21 SIP and H 323 terminal and PSTN gateways 21 Application Analog line extension over IP 22 Application ITSP dial in access 22 Application Private lin...

Страница 4: ...er 43 Start up with factory configuration 43 Load a new application image SmartWare via TFTP 44 Additional information 45 5 LEDs status and monitoring 46 Status LEDs 47 6 Contacting Patton for assista...

Страница 5: ...nsions 60 Weight and power dissipation 60 Power supply 61 AC version 61 DC version 61 Identification of the SmartNode devices via SNMP 61 C Cabling 63 Introduction 64 Serial console 64 Ethernet 10Base...

Страница 6: ...uick start hardware installation procedures Chapter 4 on page 38 describes getting started with the SmartNode router Chapter 5 on page 46 contains definitions for the LED status indicators Chapter 6 o...

Страница 7: ...instructions to avoid injury caused by electric shock WARNING The alert symbol and WARNING heading indicate a potential safety hazard Strictly follow the warning instructions to avoid personal injury...

Страница 8: ...from other waste and scrap and deliver to the WEEE collection system in your country for recycling 8 SmartNode 4520 4110 Series User Manual About this guide Preventing electrostatic discharge damage...

Страница 9: ...Adobe Acrobat Reader toolbar to return to your starting point Futura bold type Commands and keywords are in boldface font Futura bold italic type Parts of commands which are related to elements alread...

Страница 10: ...rmation Chapter contents SmartNode Series VoIP routers overview 11 SmartNode 4520 Series router 12 Ports descriptions 14 Reset button behavior 14 SmartNode 4110 Series router 16 Ports descriptions 18...

Страница 11: ...y plus Internet access routing VPN and firewall functions and extensive Quality of Service QoS functions The SmartNode 4110 Series Media Gateways equipped with a single 10 100Base T Ethernet port that...

Страница 12: ...at support two to eight VoIP calls and vari ous combinations of FXS and FXO ports see figure 2 10 100 Ethern et 0 3 0 2 0 1 0 0 Voice Ports FXS Figure 2 Examples of SN4520 Series rear panels The follo...

Страница 13: ...JO stands for FXO ports UI stands for integrated universal input power supply see figure 3 EUI stands for external universal input power supply see figure 3 For example the model code SN4526 4JS2JO EU...

Страница 14: ...ut version see figure 3 labeled as follows AC version Internal power supply 100 240 VAC 50 60 Hz 200 mA DC version 12 VDC 1 25 A Console Front panel Used for service and maintenance the Console port s...

Страница 15: ...s VoIP routers overview 15 SmartNode 4520 4110 Series User Manual 1 General information Figure 4 SmartNode 4520 Series front panels Note For LED descriptions refer to chapter 5 LEDs status and monitor...

Страница 16: ...ys that support two to eight VoIP calls and various com binations of FXS and FXO ports see figure 5 0 3 0 2 0 1 0 0 Voice Ports FXS Figure 5 Examples of SN4110 Series rear panels The following base mo...

Страница 17: ...JO stands for FXO ports UI stands for integrated universal input power supply see figure 6 EUI stands for external universal input power supply see figure 6 For example the model code SN4116 4JS2JO EU...

Страница 18: ...6 labeled as follows AC version Internal power supply 100 240 VAC 50 60 Hz 200 mA DC version 12 VDC 1 25 A Console Front panel Used for service and maintenance the Console port see figure 7 on page 19...

Страница 19: ...s VoIP routers overview 19 SmartNode 4520 4110 Series User Manual 1 General information Figure 7 SmartNode 4110 Series front panels Note For LED descriptions refer to chapter 5 LEDs status and monitor...

Страница 20: ...tion Analog line extension over IP 22 Application ITSP dial in access 22 Application Private line automatic ringdown PLAR 23 Application Enterprise campus BRI to FXS telephony extension 23 Application...

Страница 21: ...d Note Detailed configuration information for SmartNode applications can be found online at www patton com smartnode Applications for SmartNode 4110 Series The SmartNode 4110 Series device equipped wi...

Страница 22: ...s Po w er R un Vo IP Li nk Li nk 10 0M Ac tiv ity En et 1 Co ns ole Vo IP Ga tew ay Ro ut er To IP In te gr at ed Ac ce ss De vice Smar tN od e 45 24 Li nk 10 0M Ac tiv ity 0 0 0 1 0 2 0 3 En et 0 Vo...

Страница 23: ...als In this applica tion when one handset is picked up the remote handset immediately begins ringing When the remote handset is picked up the speech path is completed The end to end link supports voic...

Страница 24: ...ialing DTMF relay or a call attendant DID is not available when using a SmartNode FXS port connected to a PBX FXO port Figure 13 Toll bypass Applications for SmartNode 4520 Series SmartNode 4520 Serie...

Страница 25: ...advantage of services available to local telephony and LAN users such as file server access station to station dialing outside trunk access and voice mail Additionally the home user can take advantage...

Страница 26: ...ame telephone handset see figure 15 Using individually con figurable routing tables an outbound call can be directed to the local PSTN connection or to an Internet tele phony service provider ISTP Inb...

Страница 27: ...ork Diagram 30 IP related information 30 Software tools 30 Power source 30 Location and mounting requirements 31 Installing the gateway router 31 Mounting the gateway router 31 Connecting cables 31 In...

Страница 28: ...cessi ble Note When setting up your gateway router consider cable length limitations and potential electromagnetic interference EMI as defined by the applicable local and international regulations Ens...

Страница 29: ...ist in your site log Table 4 Installation checklist Task Verified by Date Network information available recorded in site log Environmental specifications verified Site power voltages verified Installa...

Страница 30: ...ovided for several types of network interfaces are described in the following sections Network Diagram Draw a network overview diagram that displays all neighboring IP nodes connected elements and tel...

Страница 31: ...Place the router on a desktop or similar sturdy flat surface that offers easy access to the cables The router should be installed in a dry environment with sufficient space to allow air circulation f...

Страница 32: ...back of the router The FXS interfaces are connected to analog devices via cables see figure 17 terminated with RJ 11 connectors see figure 19 and table 6 on page 33 for pin out information The FXO in...

Страница 33: ...3 0 2 0 1 0 0 Voice Ports FXS Installing the gateway router 33 SmartNode 4520 4110 Series User Manual 3 Hardware installation Figure 18 Analog FXO connection Figure 19 RJ 11 pinout diagram Table 6 RJ...

Страница 34: ...hrough wired cable see figure 20 on page 34 Ethernet devices 10Base T or 100Base T are connected to the SmartNode s Ether net ports see table 7 for port pin out listing via a cable terminated with RJ...

Страница 35: ...Installing the gateway router 35 SmartNode 4520 4110 Series User Manual 3 Hardware installation Figure 21 Connecting to a host cross over cable required for SmartNode 4110 Series only...

Страница 36: ...The router comes with an internal or external power supply This section describes installing the power cord into the router Do the following Note Do not connect the power cord to the power outlet at t...

Страница 37: ...that the AC power cord included with your router is compatible with local standards If it is not refer to Contacting Patton for assistance on page 50 to find out how to replace it with a compatible po...

Страница 38: ...on and default configuration 40 Connect with the serial interface 40 Login 41 Changing the IP address 41 2 Connect the SmartNode to the network 41 3 Load configuration 42 Bootloader 43 Start Bootloade...

Страница 39: ...ation Patton SmartNodes can be used for a wide variety of IP based network applications To support and ease the configuration of the SmartNodes configuration templates for the most important applicati...

Страница 40: ...rnet 0 ETH0 DHCP DHCP Interface Ethernet 1 ETH1 192 168 1 1 255 255 255 0 Both Ethernet interfaces are activated upon power up If these addresses match with those of your network go to section 2 Conne...

Страница 41: ...u can set your IP address and network mask for the interface eth0 Within this example a class C net work 172 16 1 0 24 is assumed The IP address in this example is set to 172 16 1 99 you should set th...

Страница 42: ...tively from the host ping 172 16 1 99 Note To ping outside your local LAN you will need to configure the default gateway 3 Load configuration Download a configuration note to your PC from the support...

Страница 43: ...tton Open a CLI session via the console port if available on the SmartNode Don t forget to also connect an ethernet cable to ETH port 0 0 in order for the image to be transferred For SmartNodes withou...

Страница 44: ...the TFTP server 4 RedBoot load r v h host b base_ad dress file_name Downloads an application image into the vol atile memory RAM from where the Smart Node could directly execute it host IP address of...

Страница 45: ...fis delete n 1 Delete image 1 continue y n y Erase from 0x60030000 0x601cc974 RedBoot fis create Use address 0x01800100 size 1684402 continue y n y Erase from 0x60030000 0x601cb3ba Program from 0x0001...

Страница 46: ...46 Chapter 5 LEDs status and monitoring Chapter contents Status LEDs 47...

Страница 47: ...oring Status LEDs This chapter describes SmartNode gateway router front panel LEDs Figure 27 shows SmartNode 4520 Series LEDs figure 28 on page 48 shows SmartNode 4110 Series LEDs LED definitions are...

Страница 48: ...Status LEDs 48 SmartNode 4520 4110 Series User Manual 5 LEDs status and monitoring Figure 28 Examples of SN4110 Series front panels...

Страница 49: ...ates the unit is not configured or registered and has no active VoIP connection Flashing green indicates that the unit is attempting or has failed to associate register FXS each port Off indicates on...

Страница 50: ...r contents Introduction 51 Contact information 51 Warranty Service and Returned Merchandise Authorizations RMAs 51 Warranty coverage 51 Out of warranty service 51 Returns for credit 51 Return for cred...

Страница 51: ...efore ship ment All of our products are backed by a comprehensive warranty program Note If you purchased your equipment from a Patton Electronics reseller ask your reseller how you should proceed with...

Страница 52: ...g a request on the RMA Request page in the Support section at www patton com By calling 1 301 975 1007 and speaking to a Technical Support Engineer By sending an e mail to returns patton com All retur...

Страница 53: ...EMC Compliance 54 Safety Compliance 54 PSTN Regulatory Compliance 54 CE Declaration of Conformity 54 Authorized European Representative 54 Radio and TV Interference FCC Part 15 55 FCC Part 68 ACTA Sta...

Страница 54: ...tus identified in this document conforms to the requirements of Council Directive 1999 5 EC on the approximation of the laws of the member states relating to Radio and Telecommunication Terminal Equip...

Страница 55: ...ut if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is nec...

Страница 56: ...horized maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment mal functions may give the telecommunications company cause to reques...

Страница 57: ...Fax and modem support 58 Voice signalling 59 Voice routing session router 59 IP services 59 Management 60 Operating environment 60 Operating temperature 60 Operating humidity 60 System 60 Dimensions...

Страница 58: ...ensing Ethernet RJ 45 Voice processing signalling dependent Voice codes G 711 A Law Law 64 kbps G 726 ADPCM 40 32 24 16 kpbs G 723 1 5 3 or 6 3 kbps G 729ab 8 kbps Transparent pass through G 168 echo...

Страница 59: ...ISDN speech audio and data Fax Gr 4 UDI 64 RDI 64 Voice routing session router Local switching Interface huntgroups Routing Criteria Interface Calling called party number Time of day day of week date...

Страница 60: ...with NNM Operating environment Operating temperature 32 104 F 0 40 C Operating humidity 5 80 non condensing System CPU Motorola MPC859 operating at 50 MHz Memory 32 Mbytes SDRAM 4 Mbytes Flash Dimens...

Страница 61: ...de Model SysObjectID SN4112 JS iso org dod internet private enterprises patton products sn4xxx 5 1 3 6 1 4 1 1768 2 4 5 5 SN4112 JO iso org dod internet private enterprises patton products sn4xxx 19 1...

Страница 62: ...JS iso org dod internet private enterprises patton products sn4xxx 3 1 3 6 1 4 1 1768 2 4 5 3 SN4528 JS iso org dod internet private enterprises patton products sn4xxx 4 1 3 6 1 4 1 1768 2 4 5 4 SN45...

Страница 63: ...63 Appendix C Cabling Chapter contents Introduction 64 Serial console 64 Ethernet 10Base T and 100Base T 64 Analog FXS 67 Analog FXO 67...

Страница 64: ...sole The SmartNode can be connected to a serial terminal over its serial console port as depicted in figure 29 Console VoIP Gateway Router ToIP In te gra te d Access Device Sm artNode 4524 L in k 1 0...

Страница 65: ...Node over a cable with RJ 45 plugs Use a cross over cable to a host or a straight cable to a hub See figure 30 host and figure 31 on page 66 hub for the different connections Note The SmartNode 4520 S...

Страница 66: ...Ethernet 10Base T and 100Base T 66 SmartNode 4520 4110 Series User Manual C Cabling Figure 31 Ethernet straight through...

Страница 67: ...details on port pinouts Figure 32 Connecting an FXS device Analog FXO CAUTION The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect...

Страница 68: ...10 100 Ethern et ETH 0 0 ETH 0 1 0 3 0 2 0 1 0 0 Voice Ports FXS Analog FXO 68 SmartNode 4520 4110 Series User Manual C Cabling Figure 33 Connecting to an FXO line socket...

Страница 69: ...69 Appendix D Port pin outs Chapter contents Introduction 70 Console port 70 Ethernet 10Base T and 100Base T port 70 FXS port 71 FXO port 71...

Страница 70: ...information for the ports of the SmartNode Console port Configuration settings 9600 bps 8 bits no parity no flow control Figure 34 EIA 561 RJ 45 8 pin port Note Pins not listed are not used Ethernet 1...

Страница 71: ...two positions 3 and 4 are used according to table 13 Table 13 RJ 11 socket Pin Signal 3 Ring 4 Tip Note Pins not listed are not used FXO port The FXO ports use an RJ 11 connector with 6 positions The...

Страница 72: ...72 Appendix E SmartNode 4110 Series factory configuration Chapter contents Introduction 73...

Страница 73: ...4110 Series devices are as follows 4110 Series Factory configuration file sntp client sntp client server primary 129 132 2 21 port 123 version 4 system ic voice 0 low bitrate codec g729 context ip rou...

Страница 74: ...74 Appendix F SmartNode 4520 Series factory configuration Chapter contents Introduction 75...

Страница 75: ...dhcp server DHCP network 192 168 1 0 255 255 255 0 include 1 192 168 1 10 192 168 1 99 lease 2 hours default router 1 192 168 1 1 domain name server 1 192 168 1 1 context ip router interface eth0 ipa...

Страница 76: ...76 Appendix G Installation checklist Chapter contents Introduction 77...

Страница 77: ...og Table 15 Installation checklist Task Verified by Date Network information available recorded in site log Environmental specifications verified Site power voltages verified Installation site pre pow...

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