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Warranty Service and Returned Merchandise Authorizations (RMAs)
47
Model 3224 G.SHDSL IpDSLAM Installation Guide
6 • Contacting Patton for assistance
Return for credit policy
•
Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
•
30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase
price).
•
Over 60 days: Products will be accepted for repairs only.
RMA numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
•
Completing a request on the RMA Request page in the
Support
section at
www.patton.com
•
By calling
+1 (301) 975-1000
and speaking to a Technical Support Engineer
•
By sending an e-mail to
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please
use the original packing material that the device came in or pack the unit securely to avoid damage during
shipping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.
Содержание Diamond Edge 3224
Страница 8: ...About this guide Model 3224 G SHDSL IpDSLAM Installation Guide 8...
Страница 18: ...1 Introduction Model 3224 G SHDSL IpDSLAM Installation Guide 18 Power Considerations...
Страница 28: ...2 Hardware installation Model 3224 G SHDSL IpDSLAM Installation Guide 28 Completing the hardware installation...
Страница 41: ...41 Chapter 5 Maintenance Chapter contents Introduction 42 Replacing a power supply 42...
Страница 49: ...49 Appendix A Network Ports RJ 21X connector pin out Chapter contents Introduction 50...
Страница 52: ...A Network Ports RJ 21X connector pin out Model 3224 G SHDSL IpDSLAM Installation Guide 52 Introduction...