17
Touch Screen Symptoms
Symptom
Corrective Procedure
•
Touchscreen does not
function
•
No virtual mouse
•
Cursor doesn’t follow when
touching the screen
•
Install and run the touchscreen calibration program from the
driver CD.
•
Reseat the panel cable.
•
Reseat the touchscreen board-to-touch panel cable.
•
Replace the touch control board.
•
Replace the touch panel.
Power Symptoms
Symptom
Corrective Procedure
•
Power shuts down unexpectedly
•
Cannot turn the system on
•
Reseat the power AC adapter cable.
•
Reseat the power AC adapter.
•
Replace the mainboard.
•
Cannot turn the system off
•
Hold down the power button for four seconds.
•
Replace the mainboard.
Network Symptoms
Symptom
Corrective Procedure
•
Cannot access LAN
•
Confirm that network hub/switch (if present) is
functioning correctly.
•
Reseat the RJ-45 cable.
•
Confirm green and orange LED activity of the RJ-45 jack.
•
Check the network TCP/IP settings.
•
Remove and reinstall the driver.
•
Replace the network cable.
•
Replace the mainboard.
Содержание SP-2500 Series
Страница 1: ...POS Terminal SP 2500 Series Service Manual...
Страница 8: ...8...
Страница 14: ...14...
Страница 21: ...21 5 Remove four screws securing the HDD to its tray...
Страница 23: ...23 4 Remove speaker cable 5 Pull out the mainboard bracket...
Страница 28: ...28 6 Hook front screen to the arm 7 Secure the front screen with two screws...
Страница 32: ...32 3 Install the Fingerprint 4 Secure the Fingerprint cover on the screen...