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About Your Security System
Your Partner Products security equipment has been designed to provide you with the greatest possible
flexibility and convenience. Read this manual carefully and have your installer instruct you on your
system's operation and on which features have been implemented in your system. All users of this
system should be equally instructed in its use. Fill out the “System Information” page with all of you
zone information and access codes and store this manual in a safe place for future reference.
Fire Detection
This equipment is capable of monitoring fire detection devices such as smoke detectors and providing
a warning if a fire condition is detected. Good fire detection depends on having adequate number of
detectors placed in appropriate locations. This equipment should be installed in accordance with
NFPA 72 (N.F.P.A., Batterymarch Park, Quincey MA 02269). Carefully review the Family Escape
Planning guidelines in this manual.
NOTE: Your installer must enable the fire detection portion of this equipment before it becomes
functional.
Testing
To insure that your system continues to function as intended, you must test your system weekly. Please
refer to “Testing Your System” on page 12 of this manual. If your system does not function properly, call
your installing company for service.
Monitoring
This system is capable of transmitting alarms, troubles and emergency information over telephone lines
to a monitoring station. If you inadvertently initiate an alarm, immediately call the monitoring station to
prevent an unnecessary response.
NOTE: The monitoring function must be enabled by the installer before it becomes functional.
General System Operation
Your security system is made up of a Partner Products control panel, one or more keypads and various
sensors and detectors. The control panel will be mounted out of the way in a utility closet or in a basement.
The metal cabinet contains the system electronics, fuses and stand-by battery. There is normally no reason
for anyone but the installer or service professional to have access to the control panel.
All the keypads have an audible indicator and command entry keys. The LED keypads have a group of
zone and system status lights. The LCD keypad has an alphanumeric liquid crystal display (LCD).
The keypad is used to send commands to the system and to display the current system status. The
keypad(s) will be mounted in a convenient location inside the protected premises close to the entry/exit
door(s).
The security system has several zones of area protection and each of these zones will be connected to
one or more sensors (motion detectors, glassbreak detectors, door contacts, etc.). A sensor in alarm
will be indicated by zone lights 1 through 6 flashing on a LED keypad or by written messages on the
LCD keypad.
IMPORTANT NOTICE
A security system cannot prevent emergencies. It is only intended to alert you and – if included –
your monitoring station of an emergency situation. Security systems are generally very reliable
but they may not work under all conditions and they are not a substitute for prudent security
practices or life and property insurance. Your security system should be installed and serviced by
qualified security professionals who should instruct you on the level of protection that has been
provided and on system operations.
Digital Security Controls Ltd.’s liability for failure to repair the
product under this warranty after a reasonable number of attempts
will be limited to a replacement of the product, as the exclusive
remedy for breach of warranty. Under no circumstances shall Digi-
tal Security Controls Ltd. be liable for any special, incidental, or
consequential damages based upon breach of warranty, breach of
contract, negligence, strict liability, or any other legal theory. Such
damages include, but are not limited to, loss of profits, loss of the
product or any associated equipment, cost of capital, cost of sub-
stitute or replacement equipment, facilities or services, down time,
purchaser’s time, the claims of third parties, including customers,
and injury to property.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of
any and all other warranties, whether expressed or implied (in-
cluding all implied warranties of merchantability or fitness for a
particular purpose) And of all other obligations or liabilities on
the part of Digital Security Controls Ltd. Digital Security Con-
trols Ltd. neither assumes nor authorizes any other person pur-
porting to act on its behalf to modify or to change this warranty,
nor to assume for it any other warranty or liability concerning
this product.
This disclaimer of warranties and limited warranty are governed
by the laws of the province of Ontario, Canada.
WARNING: Digital Security Controls Ltd. recommends that the
entire system be completely tested on a regular basis. However,
despite frequent testing, and due to, but not limited to, criminal
tampering or electrical disruption, it is possible for this product to
fail to perform as expected.
Out of Warranty Repairs
Digital Security Controls Ltd. will at its option repair or replace out-
of-warranty products which are returned to its factory according to
the following conditions. Anyone returning goods to Digital Secu-
rity Controls Ltd. must first obtain an authorization number. Digital
Security Controls Ltd. will not accept any shipment whatsoever for
which prior authorization has not been obtained.
Products which Digital Security Controls Ltd. determines to be re-
pairable will be repaired and returned. A set fee which Digital Secu-
rity Controls Ltd. has predetermined and which may be revised from
time to time, will be charged for each unit repaired.
Products which Digital Security Controls Ltd. determines not to be
repairable will be replaced by the nearest equivalent product avail-
able at that time. The current market price of the replacement prod-
uct will be charged for each replacement unit.
Limited Warranty
Digital Security Controls Ltd. warrants the original purchaser that
for a period of twelve months from the date of purchase, the product
shall be free of defects in materials and workmanship under normal
use. During the warranty period, Digital Security Controls Ltd. shall,
at its option, repair or replace any defective product upon return of
the product to its factory, at no charge for labour and materials. Any
replacement and/or repaired parts are warranted for the remainder
of the original warranty or ninety (90) days, whichever is longer.
The original owner must promptly notify Digital Security Controls
Ltd. in writing that there is defect in material or workmanship, such
written notice to be received in all events prior to expiration of the
warranty period.
International Warranty
The warranty for international customers is the same as for any cus-
tomer within Canada and the United States, with the exception that
Digital Security Controls Ltd. shall not be responsible for any cus-
toms fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s)
in question to the point of purchase. All authorized distribu-
tors and dealers have a war ranty program. Anyone returning
goods to Digital Security Controls Ltd. must f irst obtain an
authorization number. Digital Security Controls Ltd. will not
accept any shipment whatsoever for which prior authorization
has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship
relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake or
lightning;
• damage due to causes beyond the control of Digital Security Con-
trols Ltd. such as excessive voltage, mechanical shock or water
damage;
• damage caused by unauthorized attachment, alterations, modifi-
cations or foreign objects;
• damage caused by peripherals (unless such peripherals were sup-
plied by Digital Security Controls Ltd.);
• defects caused by failure to provide a suitable installation envi-
ronment for the products;
• damage caused by use of the products for purposes other than
those for which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or improper
application of the products.
