L55 and IL55BV2 Sensor Instruction Manual
10 Technical Support
Technical Support is available by phone, fax, or email, the details of which are shown below.
•
Phone:
+44 (0) 1726 879800
•
Fax:
+44 (0) 1726 879801
•
Email:
techsupport
@partech.co.uk
•
Website:
www.partech.co.uk
To enable us to provide quick and accurate technical support please have the following information ready when you
contact us:
•
Serial Number or original purchase details
•
Sensor Type, and Serial Number
•
Application details
•
Description of fault
10.1 Returning Equipment for Repair
If equipment needs to be returned to Partech for repair or service the following address should be used:
SERVICE DEPARTMENT
PARTECH (ELECTRONICS) LTD
CHARLESTOWN
ST AUSTELL
CORNWALL
PL25 3NN
UNITED KINGDOM
Please include the following information with the returned equipment. Also ensure that sensors are adequately
protected for transportation (Advice on packing can be provided by our service department).
•
Contact name and phone number
•
Return address for equipment
•
Description of fault or service required
•
Any special safety precautions because of nature of application
163790IM-Iss05 Issue Date 11/05/210
Page 17 of 22
