Parrott
®
Aruba/Caribbean Headset User Guide
19
If USB Audio Device does not appear in the scroll menus, call Technical Support at
1-800-742-8588.
4. Check the microphone volume control. Go to
Start/Programs/Accessories/Entertain-
ment/Volume Control. Select Options/Properties
. Select
Recording
. Under
Mixer
Device,
select
USB Audio Device
.
AIV04
Be sure that
Microphone
or
USB Microphone
is selected under
Show the following volume con-
trols
. Be sure Mute
or
Mute All
is not selected. Adjust volume as necessary via the slider.
AIV05
5. Re-record a voice file. Re-play the file. If you can hear your voice, the installation has been
successful and the microphone is working. If you still cannot hear your voice, contact Technical
Support at 1-800-742-8588.
System locks up when you plug in the USB connector
On a computer system that does not follow proper USB conventions, the system may lock up when you
plug in the USB headset. If this occurs, contact your computer’s manufacturer.
Windows Troubleshooting
