25
GB
Guarantee
Dear Customer,
This device comes with a three-year war-
ranty from the date of purchase.
In case of defects, you have statutory rights
against the seller of the product. These
statutory rights are not restricted by our
guarantee presented below.
Terms of Guarantee
The term of the guarantee begins on the
date of purchase. Please retain the original
receipt. This document is required as proof
of purchase.
If a material or manufacturing defect
occurs within three years of the date of
purchase of this product, we will repair or
replace – at our choice – the product for
you free of charge. This guarantee requires
the defective equipment and proof of pur
-
chase to be presented within the three-year
period with a brief written description of
what constitutes the defect and when it oc-
curred.
If the defect is covered by our guarantee,
you will receive either the repaired product
or a new product. No new guarantee pe
-
riod begins on repair or replacement of the
product.
Guarantee Period and Statutory
Claims for Defects
The guarantee period is not extended by
the guarantee service. This also applies for
replaced or repaired parts. Any damages
and defects already present at the time of
purchase must be reported immediately af
-
ter unpacking. Repairs arising after expiry
of the guarantee period are chargeable.
Guarantee Cover
The equipment has been carefully pro
-
duced in accordance with strict quality
guidelines and conscientiously checked
prior to delivery.
The warranty is only valid for material or
manufacturing defects. This warranty does
not extend to consumable parts exposed to
normal wear and tear (e.g. battery capacity).
This guarantee shall be invalid if the product
has been damaged, used incorrectly or not
maintained. Neither does it extend to dam-
age resulting from water, frost, lightning and
fire or improper transport. Precise adher
-
ence to all of the instructions specified in the
operating manual is required for proper use
of the product. Intended uses and actions
against which the operating manual advises
or warns must be categorically avoided.
The product is designed only for private
and not commercial use. The guarantee
will be invalidated in case of misuse or
improper handling, use of force, or inter
-
ventions not undertaken by our authorised
service branch.
Processing in Case of Guarantee
To ensure efficient handling of your query,
please follow the directions below:
• Please have the receipt and item number
(IAN
390397_2201)
ready as proof of
purchase for all enquiries.
• Please find the item number on the rating
plate.
• Should functional errors or other defects
occur, please initially contact the service
department specified below by
tele-
phone
or by
. You will then receive
further information on the processing of
your complaint.
• After consultation with our customer
service, a product recorded as defective
can be sent postage paid to the service
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