14
Something Not Working
If the appliance is not working correctly, please carry out the following checks, before contacting your
local Parkinson Cowan Service Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use
or installation, a charge will be made even if the appliance is under guarantee.
SYMPTOM
There is no spark when lighting the gas
The gas ring burns unevenly
The oven does not come on
The oven light does not come on
It takes too long to finish the dishes, or they
are cooked too fast.
Steam and condensation settle on the food
and the oven cavity.
SOLUTION
Check that the unit is plugged in and the
electrical supply is switched on
Check that the RCCB has not tripped (if fitted)
Check the mains fuse has not blown
Check the burner cap and crown have been
replaced correctly, e.g. after cleaning.
Check the main jet is not blocked and the
burner crown is clear of food particles.
Check the burner cap and crown have been
replaced correctly, e.g. after cleaning.
Check a cooking function / temperature have
been selected.
Check the socket switch or the switch from
the mains supply to the oven is ON.
Check the light bulb, and replace it if
necessary (see "Oven lamp replacement")
The temperature may need adjusting
Refer to the contents of this booklet,
especially to the chapter “Using the Oven”.
Leave dishes inside the oven no longer than
15-20 minutes after the cooking is completed.
If after these checks, the appliance still does not
work, contact your local Service Force Centre.
When you contact the Service Centre, they will
need the following information:
1. Your name, address and post code.
2. Your telephone number
3. Clear and concise details of the fault
4. The model and the serial number (see rating
label)
5. Date of purchase
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