Troubleshooting
DIAGNOSTICS LEDs
The MySpot 500 has 2 LEDs
in the front panel, visible
through a clear hole in the yel-
low “reserved” label. The loca-
tion is immediately to the left of
the “S”. One LED is green and
the other is red.
BARRIER IS DOWN, Does
not rise on command
press the center button on the
remote and observe the LEDs.
If the
red LED flashes
in re-
sponse to the command, it
means that the remote is not
paired with the barrier.
One cause can be a mix-
up between remotes
paired for different barriers
Another cause can be the
introduction of a new re-
mote that was not previ-
ously paired.
A 3rd possibility is that the
barrier unit was rebooted
and thus lost it pairing his-
tory.
See page 5 for pairing pro-
cedures.
If the
green LED flashes
in re-
sponse to the command, it
means that the radio link is OK
and the cause of the problem
could be one of the list below:
The barrier is mechanically
prevented from rising (Red
LED will flash during move-
ment)
The position sensor informa-
tion inside the barrier unit
got corrupted. Reset the
power to the unit (see page
15), then send a couple of
commands to exercise the
barrier up and down.
If
neither LEDs flashes
, a likely
cause for no response is that the
barrier batteries are run down or
that they “jumped” out of the
holder during shipping. Access
CONTACT US for assistance
1
-360-574-9313
or
YouTube.com “myspot 500 support”
OPERATION
The MySpot 500 is
prov ided with 2
handheld remotes
(“fobs”) that have
been factory pro-
grammed to con-
trol this individual barrier. Only
button #2 on these remotes is
pre-programmed to control the
barrier.
The fobs will control the barrier
from a distance of 1 foot to 40
feet (0.3 meter to 12 meters).
You need to hold the fob horizon-
tally and face the front of the bar-
rier (the “Reserved” yellow strip
on the housing of the barrier).
Pressing button 2 on the fob will
raise the barrier if it was down, or
lower it if the barrier was up.
If the barrier hits resistance on its
way up, it will stop and reverse
itself to bring the barrier back
down. If the barrier hits resis-
tance on the way down, it will
stop and await a new command.
Before You Install
BEFORE YOU OPEN THE CARTON:
If external damage to the packing is evident, notify the carrier immediately.
Shipping damage is not covered by the manufacturer’s warranty.
KIT CONTENTS
The kit includes the following.
Flat open wrench M8
Hex L wrench M3
4 concrete expansion anchors
2 HTm remote control fobs
This manual
TOOLS REQUIRED—CONCRETE
The following tools are require to
install the MySpot 500 on
concrete
.
Hammer drill
10 mm drill bit
M13 (1/2”) open end wrench
Hammer
TOOLS REQUIRED—ASPHALT
The following tools and supplies are
require to install the MySpot 500 on
asphalt
.
AK-4 anchor kit
Hammer drill
7/8” drill bit, 6” long
1/2” open end wrench
Hammer
Grease or anti-seize paste
Installation instructions begin on
page 7.
