18
TROUBLESHOOTINg
IDENTIFYINg AND CORRECTINg SYSTEM PROBLEMS
The list below will help guide you through any problems you may have at
time of initial installation or in the future. For additional assistance, contact
your supplier or Paramount Pool & Spa Systems, 295 East Corporate
Place, Chandler AZ 85225.
THE UV LAMP(S) WILL NOT COME ON
If this occurs upon initial start-up, the problem could be caused by a
number of issues. All ULTRA UV units come with the pressure switch
disabled. Make sure the electric is off, remove the cover and check to see
that both wires are connected to the pressure switch. See page 10.
a. The pressure switch is open. This can be caused by low pressure in your
system. Make sure the pump is ON (the UV lamp(s) will only light when
there is 5 PSI (0.35 Bar) water pressure inside your ULTRA UV unit’s
reactor). Verify that the pressure gauge reads 5 PSI or more. If it does
not read at least 5 PSI, reduce the flow exiting the ULTRA UV unit by
partially closing the valve on the discharge piping exiting the ULTRA UV
unit. This will increase the pressure inside the ULTRA UV reactor. To check
the pressure switch operation, unplug or turn off the breaker, remove the
enclosure cover on the top of the unit. Move the wire on the pressure
switch from the bottom post to the unused post on the top. Turn on the
power and if the lamps illuminate the pressure switch is a bad.
b. The UV lamp(s) has/have become disconnected from the lamp
connector(s). Disconnect the power servicing the ULTRA UV unit, open
the electrical enclosure cover and confirm the lamp connector(s) is/
are firmly locked together. At the same time, check all exposed wires
for a possible loose connections. Re-establish power ONLY after the
electrical enclosure cover has been re-installed on the ULTRA UV unit.
c. Verify that the electrical cord is plugged into an energized electrical
outlet or properly connected to the power source. Test the electrical
outlet. You should confirm the availability of the same power as
indicated on the electrical label on your ULTRA UV unit.
THE UV LAMP(S) IS/ARE NO LONgER ON
If this occurs after the unit has been operating successfully for a period of time.
a. One or more lamps have burned out. Replace the UV lamp(s).
b. A ballast has burned out. Contact your supplier or Paramount for
assistance in obtaining a new ballast.
c. Verify that the electrical outlet where the ULTRA UV unit is plugged into
has the proper voltage and the cord is securely plugged into the outlet
or connected to the power source.
